Responsibilities:- Hub management, Line haul operations, Last mile delivery Operations.- Constant communication and monitoring of DA performance through proper routing & tracking.Core Project (In House) -• Inventory Management and maintaining the RCA for inventory mismatch. • Implement cost optimization principles in all aspects of operations.• Hiring Outsource Casuals & and providing OJT to them.• Finalization of Manpower and resource planning specifically for big sale events like Yellow Friday Sales.• Maintaining attendance for 120 staff• Maintaining Damage & Lost RCA for weekly review. • Maintaining control over no movement and consolidation shipments. • COD closure and maintaining tracker for future reference.• Coordinate with the HO SLP team for the lost shipment and for any incident recorded hub security• Train, manage, and develop operation staff to optimize performance and meet quality, targets, and deadlines.• Monitors shipments and deliveries in transit to ensure their timely arrival at the destination.Grocery Project (Fleet)- • Maintaining necessary documents at HUB as per Government standards.• Maintaining the delivery percentage as per company standards & and mentioning the high perfect order within the delivery slot• Roster planning for Delivery associates as per load assumption.• DA audit for readiness as per Government standards & and maintaining records.• Maintaining records for company assets assigned to delivery associates.• Supporting the BTL team to cover new areas. • DA training & smooth onboarding.Achievements:• Certified PIC from the UAE govt in food hygiene scored 78%.• Received best TL award in Q3 2020 for zero loss in a big sales event (Yellow Friday sale).• Received best TL award in Q1 2022 for keeping good scan above 98%.

Responsibilities: -Hub management, Line haul operations, Last mile delivery Operations. -Arranging resources for upcoming load & flagging concern to line manager -Performing matrix. Daily Tasks-window. • Analyzing the load arrival trend & arranging the SP for timely& fast depart. • Audit of receiving, sorting, assigning & departing process by the team & guiding them to do it in a more efficient manner.• Controlling the aging packing lying in the station with the correct scan.• Minimizing the station losses & discussing it with the station team for the corrective suggestion & implementing the best practice came from their end. • Maintaining a cooperative relationship between Amazon seller & SLSP. • Innovating ideas to reduce the CPS (Cost Per Shipment) & controlling the petty expenses of the station. • Maintaining the SLA (Service level agreement) by resolving all the concessions filed by the customer.• Maintaining WBR (Weekly business review) to match the company standards & generating ideas to improve it. • Analyzing proper RTS (Return to station) for the attempted, and rejected packets.• Monitoring Cash reconciliation from all the SP partners needs to be closed EOD & discrepancies need to be reported as per SOP. • Maintaining daily asset count & security checklist for future audits.• Roster adherence should be 100% by SP to avoid any out.• Monitoring CCTV to control the activities that happen in the absence & identifying the defaulter. • Providing necessary training to the subordinates for their future growth & monitoring all for the role. Achievements:• Maintained 97.1% FDDS (First-day delivery success) for standard deliveries & 99.3% for prime shipments.• 100% pickup attempt within the slot in peak season.• Reduced bad scan from 8% to 5%• 2nd runner-up in most MPOS transections in the region in Q3 (2018)• Top performing hub for 4 consecutive weeks (2018)

Responsibilities: -Cross checking all the offer updated before customer entry. -Display & hygiene must be maintain in floor. -Assigning targets to sales representatives & monitoring the slow-moving inventory. Daily tasks-• Ensure the store is fully compliant administratively & procedurally according to company guidelines & deadlines.• Implement store layout, visual merchandising, stock & fixture positioning according to brand guidelines, Manage stock replenishment, product launches, and promotions.• Managing & tracking the MIS of the departments within the Store and coordinating with categories for corrective actions.• Implement and review all stock loss prevention controls.• Maximize sales & ensure customer focus is prioritized at all times. Weekly/daily analysis of commercial reports & implementation of action plans where necessary.• Ensuring the appropriate footfalls in different departments through cross-offers, cross-selling, through proper signage & marketing activities.• Matching sale numbers with set targets & maintaining the standard MBQ at the store. Keeping vision on low & negative sell thru article.• Effectively coordinate with Maintenance and VM to achieve benchmark customer service levels. Achievements:• Achieved ever highest number of sales in department with store.• Contributed 10% when store ever highest number sale in peak season.

Responsibilities: -WBR review with the DM -DILO update & sharing remark to SM -Manpower planningDepartment ManagerDuration -Feb 2012-April 2014Responsibilities: -Cross checking all the offer updated before customer entry. -Display & hygiene must be maintain in floor.Daily tasks-• Responsible for meeting budgetary and sales targets through motivating and developing staff, consistently achieving and surpassing Key Performance Indicators.• Utilize computer systems for monitoring the inventory by gathering and inputting the data.• Controlling management accounts with attention to essential criteria for sales, shrinkage, write-off, cash control, and store expenditure• Monitoring and controlling store compliance in all areas, including customer care, effective planning, staff training and development, organization and time management• Maximizing every sales opportunity by promoting the highest standards of customer care and recognizing potential development and training opportunities• Communicating with HO regarding BTL & ATL.• Responsible for keeping costs under control, which means minimizing shrinkage by ensuring that inventory is not stolen, destroyed, lost, or misused.Achievements-• Promoted as ASM from DM in 9 months.• Part of NSO team while opening new store (Kota, Rajasthan)• Part of 1st batch while launching loyalty program (Capillary)

Responsibilities: -Achieving sale target. -Manpower planning. -Offer implementation. Daily tasks-• Stock Management- having an overview of the monthly as well as quarterly stock records and also making sure that all supplies are made in time to replenish the stocks in the store.• Being the link between the customer and the sourcing team so as to provide feedback regarding the product and also look into the shelf life of a particular range.• Monitoring the display of the merchandise as well as making sure that the pricing strategy is followed.• In-store branding i.e. Shelf talkers, POP collaterals, and using every space to message about our range, quality, and brand.• Daily reporting from the store managers and the marketing/sales team so that evaluation can be done regarding the sales targets.• Identifying priority areas to increase profitability on an ongoing basis.• Develop and implement strategic plans to enhance sales• Customer relationship management- making sure that the store is providing the customer with a world class experience.• Maintaining “Mystery Shopping” standard.