Jitendra Chheda Email & Phone Number

Business Analyst and Project Management for Core Banking Implementation - Finacle

Organised various Meetings and coordinated Programs / Seminars at different levels.Core member of the Team that participated in the bank's Business Reengineering Process. Implemented the Front Office / Back Office Concept and Centralised Operations.Played a key role in developing excellent customer relationships at branches.Recipient of Awards by way of Bonus and Promotion for implementing the Core Banking Solution within record time.TRAINING PROGRAMSWorkshop on Priority Sector Lending by NIBM, Pune in 1998.Training on 'Being Effective' at the DCB Training Institute in 1996.Program on Systems and Procedures for Co-operative Banks at the Institute of Co-operative Banks, Pune in 1993.Advance Banking Training at the DCB Training Centre in 1988.Training on Personality Development by St. Xavier's Institute, Bombay in 1984.Induction Training at the DCB Training Centre in 1984.

Mumbai

Head - Payments and Liabilities

My responsibilities include development of core banking platform i.e. Finacle with respect to Liability Products and preparing Standard Operating Process Documents

Coordinating with IT teams for facilitating the automation of Banking Processes and Systems.Interfacing with Users for mapping requirements & finalising specifications for implementing Software Applications. Supporting the testing, debugging and troubleshooting of Applications.Customising IT modules to suit the company's business. Participating in Go-Live activities and checking data for completeness & correctness after loading.Ensuring adherence to Quality Norms across the development and implementation process.Conducting training programs for end users; resolving queries pertaining to use of the software to gain maximum possible advantage from the system.Arranging periodic calls with Business to ensure timely deliverables for customization, setting priority, based on the criticality of the customization requirement. Periodic update on the team's rating with respect to quality of deliverables, business understanding, enhancement in knowledge and reduction in turn around time.Encouraging team members in improvising process to reduce the time and fine tuning of the existing processes by work outs and increasing customer satisfaction. Credit ManagementOverseeing credit screening of Proposals & ensuring adherence to company norms.Optimising quality of portfolio through implementing effective fraud & credit control policies.Support implementation of Operational Risk and Control Tools to enable identification, evaluation, monitoring and reporting operational risks and control issues.Operations ManagementAdministering Banking operations entailing fund clearance, cash management, accounts etc. to ensure optimal service and efficiency levels.Establishing performance-oriented systems/ procedures for execution of banking operations.Evaluating banking processes & procedures to locate & alleviate possible bottlenecks / frauds.Managing the preparation & submission of returns & reports to RBI in line with statutory norms.

Framing result-oriented business generation plans & policies for attainment of pre-designated profitability / revenue estimates.Concentrating on targeted institutional accounts and individual clients for increasing the business turnover levels, in comparison with competitors.Identifying new viable avenues to augment business generation.Optimising customer service levels through delivery of outstanding services.

Currently developing customized menu for Hong Kong for Dual Currency Mortgage Loan ,all the ratios like Margin Ratio, LVR Ratio, Cross Currency Ratio, Developed and designed a unique liability product for Hong Kong Retail Business. The product was named Step Advance Term Deposit. Under this product, the customer places the deposit in Fixed Deposit Scheme, unlike the traditional features of paying interest at the maturity, under this product, the interest had to be paid in advance i.e. as soon as the customer deposits the money , interest is paid to the customer and deposit is automatically freezed. At the time of maturity the deposit is automatically unfreezed and only the principal amount is paid to the customer. Won accolade from Business as well as from Line Manager. Took active part in CSS (Current System Study) and BPD (Business Process Definition) exercise on site for ABN AMRO Bank, Taiwan, which had acquired the local bank Taitoon Bank. Conducted In house training on various banking concepts for technical staff for better understanding of Finacle. Heading the customization team supporting Finacle Version 7 for China, Hong Kong and Taiwan. Job includes regular interaction with the business teams of these countries and understanding their requirements and explaining the technical staff to develop the customized option to suit the business requirements. Ensuring the achievement of the deadlines for submission of the various customization deliverables to the clients and ensuring the error free deliverables based on the business requirements. Currently handled the migration project for Customers from Finacle to Score Banking System for RBS retail customers in Hong Kong. The entire migration project was completed within one month. The project was handled on site with the 2 team members. Won accolade from the Business Head for accomplishing the same within a very short period of time.

(Since Febr'08)Steered diverse responsibilities including Systems Implementation, IT Project Execution, Banking Operations, Credit Management, Business Development, Compliance etc. across various assignments.

Supported Product Development, Customization of reports, initiated important exercise of merger of United Western Bank Ltd, branches acquired by IDBI with the existing IDBI branches across location in India. As IT Relationship Manager (Since Sep'03)Supporting Product Development, Customisation of various features, Report Specification, Application Support etc. in Finacle for the Corporate Division, Retail Division with a team of 5 persons. Successfully migrated to Version 7.0.11 of Finacle inclusive of User Audit Testing for complete life cycle of all types of accounts under Cash Credit, Overdraft and Term Loan accounts, Preparation of Test Plans, Raising of issues with Infosys and getting the same resolved in the new version. Played a key role in setting up Customised Interfaces for various Credits related modules like Multi Commodity Exchange, Agricultural Commodity Funding on Finacle.Spearheaded the successful execution of Project K2 in Sep'03. The Bank's software package was revamped from Powerbanker to Finacle. All 65 branches of the bank were put on Finacle by Dec'03. Highlights and contributions include:Core member of the 9 person Business Functional Team handpicked from various sectors of the Bank that underwent rigorous training on Finacle at Infosys, Bangalore. Concentrated on setting up various parameters for Credit related schemes like Cash Credit, Overdraft, Loans (EI & Non-EI Type). Was also involved in setting up of parameters for new products to be developed; in particular Retail Asset Loans like Personal Loan, Home Loan etc. Provided necessary guidance for generating MIS and Other reports from the system based on the data available. Incorporated necessary Customised Scripts as preloads and tested the same.Acquired in-depth knowledge on maintenance and lodging of Post Dated Cheques, lodgement of the same through system for Collection and Post Realisation Credit respective accounts through menu options, without any manual intervention.

Oversaw Operations of Malad Branch as Branch Head with a team of 12 personnel.Effectively managed the Credit Portfolio as well as Liability Products like Savings, Current & Term Deposits.Pivotal in augmenting Branch business and achieved growth of 30% in Core Deposits. Also achieved all targets with respect to Third Party Products such as GOI Bonds and Life Policies. Overall branch business grew by 40% in terms of Transactions, Accounts Opening etc. Successfully motivated Staff Members to participate in various developmental activities.

Monitored the implementation of New Banking Software that had been developed in-house. Responsible for testing the software to ascertain the accuracy, business functionality and adaptability to suit the Bank's needs.Single-handed conducted Training on new software for about 900 employees of the bank without a single break continuously for 9 months. This also included the UAT for further enhancements in the software from time to time.

Monitored Branch Operations, Credit and at West Zonal Office of the bank.Prepared Credit Proposals with recommendation to the Executive Committee and Board of Directors.Handled Credit Proposal emanating from Western Suburban Branches like Lokhandwala, Goregaon, Malad, Andheri, Versova, Bandra and Mahim.Other highlights in the initial years with DCB included: The Growth Path

Pg Diploma, Advanced Banking Management

I graduated as Bachelor in Science with Chemistry as main subject

B Sc, Chemistry

Chemistry

Year

Board Grade/ Percentage