Managing 2000 Physical Server and 1000 Virtual Servers all over the world locations for WNS.Managed Virtualization Environment using VMWare VSpere 6.0.x and Hyper-V.Installation, Configuration, Administration and Trouble shooting of Vspere 6.0, Virtual Center, VI Client.Creating and Managing Virtual Machines and Templates.Creating Clusters for High Availability (HA) and Distributive Resource Scheduling (DRS).Configured Resource Pool, Alerts, Alarms, NTP.Migrate Physical Servers to Virtual Server using VMware Converter (P2V Converter).Migrating of Virtual Machines using V Motion.Performing Snapshots, Cloning, Cold Migrations and Hot Migrations.Creating Templates from VM’s, deploy VM’s from templates and allocate resources.Monitoring of Virtual Machine’s & ESX servers (CPU, Memory, Disk and Network Utilization) for Security.Converting P2V and V2V using VMware Standalone Converter.Creating duplicate Virtual Machine’s using cloning technology (hot & cold).Creation of Virtual Switches, Ports and Port groups and setting up Layer 2 Security Policies for Virtual Networks.Troubleshooting issues relating to v motion such as compatibility issues with help of event log.Setting up Users and Groups for access to the Virtual Center.Moving VM’s from one LUN to another LUN using Storage V-Motion.Performance tuning of VMware servers, Virtual sessions and management of server resources between Virtual Machines.Root Cause & System Log Analysis and reporting.Organize tasks, events and Configuring alarms.Installation, Configuration and Administration of Windows Servers (Windows 2008, 2008, and 2012 and 2016).Managing User and group in Active Directory.Managing Group Policy Objects (GPO) Creation, Management.Managing DNS and DHCP servers.Creating scops in DHCP and addings options in scops.Working On CRs and Tickets.Troubleshooting of server hardware failure, firmware update. Co-coordinating with vendors if any hardware failure for replace the faulty hardware.

• Provide L2 level support for Wintel servers (Windows Server 2003, 2008, 2012).• Worked on Baseline Security for Server Configuration as per Policy (password expire, local User account, etc.)• Installing/uninstalling Managing Antivirus clients/server.• Hardware/virtual Server maintenance.• Managing User and group in Active Directory.• Managing Group Policy Objects (GPO) Creation, Management.• Managing Symantec Backup exec 12.5, 2012 and Netbackup tool for Backup.• Backup Monitoring, Jobs creation, Scheduling, Backup Incident Management.• AD Permission Management.• Managing File server for Access Management, Share Creation, Migration of Share folders.• Implementation, Managing and troubleshooting of WDS Server.• Troubleshooting backup / restore failure issue in the Symantec Backup Exec.• Troubleshooting of server hardware failure, firmware update. Co-coordinating with vendors if any hardware failure for replace the faulty hardware.• Ticketing tools used HPSM and ITSM Remedy.• Strictly adhere to the SLA’s defined with Customer• Creation of Work instructions/ SOPs for training of fresher’s.• Managing virtualization environment using VMware ESXI 5.1, VCenter, VSphere Client.• Creating and Managing Virtual Machines and Templates.• Creation of VMs in ESXi servers and installing different guest Operating Systems of Windows and installing VM tools.• Migrating Physical Servers to Virtual Server using VMware Converter (P2V Converter)• Migrating of Virtual Machines using V Motion.• Creating Templates from VM’s, deploy VM’s from templates and allocate resources.• Good understanding of HA, DRS & FT concepts.• Good knowledge in Patch Management through the UPDATE MANAGER.• Monitoring of Virtual Machine’s & ESXI servers (CPU, Memory, Disk).• Creating duplicate Virtual Machine’s using cloning technology (hot & cold).• Export and import virtual machines using OVF/OVA templates.• Hot Add of RAM, CPU and HDD.• Creating cluster and Adding HOST in cluster

Server Management, Backup Management, DHCP server, RAID Management, File Server, Print Server

• Installation of Window Server 2008, Window7, Vista, Xp.• Installation of DHCP Server, File Server, DNS Server, Active Directory Etc.• Creation and deletion of users in active directory.• Resolve Virtual Desktops Infrastructure (VDI) Issues. (with VDI Team)• L1 support for Active Directory server.• Configuration of DHCP Server, Raid Level with supports Smart Starter 7.0.• Take a Daily, Weekly & Monthly Backups and Restoration of Data using NT backup.• Trouble shooting on MS office.• Handling outlook related issue.• Responses & resolve the Tickets under the SLA Matrix.• Installation of Application Software, Anti-Virus, Device Drivers, Data Card, Patches Etc.• Configuration of mail application Such as MS Outlook, Lotus Notes, Outlook Express.• Image pulling/Ghost on Thin client & Desktop through Symantec Application.• Configuration & Troubleshooting of Local Printer, Network Printer, Scanner & Fax.• Configuration & Troubleshooting of Avaya & Cisco IP Phone.• Create the user domain IDs through admin rights.• Uploading and Downloading files from FTP Server.• Unlock the user account and Reset the password of user through Admin Rights.• Handling Business and Technical Conversations (Chat) with respective support teams.• Configuration of Cisco and Nortal Phones.• Work on remote application such as VNC & Team viewer.