Account Manager
CurrentACCOUNTING IN SAGE 50 AND 300-o Booking and calculation of Prepaid as well as Post-paid Revenue for major hospitality giants Best Western Plus, Sigma Inn and Suites, Ramada and Hyatt with different streams like Pet Revenue, Minimart Revenue, Room revenue, Breakfast revenue & Misc. revenue.o Booking collections on daily basic after the reconciliation of daily revenue, such as Amex reconciliation, Master card Reconciliation, Visa reconciliation and Debit reconciliation and cash reconciliation.o Booking invoices for direct billing customers in Sage on weekly basis.o Taking follow ups from Hotel Manager for regular collection for outstanding.o Calculation of Advance room rent received from customer which needs to be deferred.o Checking void transactions in visual matrix (Hotel Software) on daily basic and asking for valid reason from Hotel Manager.o Managing disputes regarding guest stays in hotels.o Controlling the ageing with appropriate follow ups with hotel managers and regional manager.o Taking follow ups from hotel manager to get all the bills delivered on time so that collection can be received on time as per payment term.o Approving the application for new City ledger account after checking their background, payment behaviour and their credit history.o Posting Rental Income in books of accounts.o Responsible for Tax (GST/PST) compliance on income.RENTALS MANAGEMENT-o Responsible for managing 375 rental units in Metro Vancouver.o Taking follow ups for Outstanding rent from Tenantso Processing payments of all the tenants on 1st of every month and ensure collection.o Updating tenant’s information in system as and when required such as their bankinginformation/buzzer number or mobile numbers.o Dealing with customer face to face and on the phone to understand their requirement.o Resolving their day to day problems like noise issue/smoking issue etc.o Issuing necessary notices to tenants when rent not paid or violates bylaws.