ACCOUNTING IN SAGE 50 AND 300-o Booking and calculation of Prepaid as well as Post-paid Revenue for major hospitality giants Best Western Plus, Sigma Inn and Suites, Ramada and Hyatt with different streams like Pet Revenue, Minimart Revenue, Room revenue, Breakfast revenue & Misc. revenue.o Booking collections on daily basic after the reconciliation of daily revenue, such as Amex reconciliation, Master card Reconciliation, Visa reconciliation and Debit reconciliation and cash reconciliation.o Booking invoices for direct billing customers in Sage on weekly basis.o Taking follow ups from Hotel Manager for regular collection for outstanding.o Calculation of Advance room rent received from customer which needs to be deferred.o Checking void transactions in visual matrix (Hotel Software) on daily basic and asking for valid reason from Hotel Manager.o Managing disputes regarding guest stays in hotels.o Controlling the ageing with appropriate follow ups with hotel managers and regional manager.o Taking follow ups from hotel manager to get all the bills delivered on time so that collection can be received on time as per payment term.o Approving the application for new City ledger account after checking their background, payment behaviour and their credit history.o Posting Rental Income in books of accounts.o Responsible for Tax (GST/PST) compliance on income.RENTALS MANAGEMENT-o Responsible for managing 375 rental units in Metro Vancouver.o Taking follow ups for Outstanding rent from Tenantso Processing payments of all the tenants on 1st of every month and ensure collection.o Updating tenant’s information in system as and when required such as their bankinginformation/buzzer number or mobile numbers.o Dealing with customer face to face and on the phone to understand their requirement.o Resolving their day to day problems like noise issue/smoking issue etc.o Issuing necessary notices to tenants when rent not paid or violates bylaws.

Responsible ForACCOUNTING-o Booking and calculation of Prepaid as well as Post-paid Revenue with different streams like Usage/SMS/GPRS/others.o Calculating Activation fee needs to be booked for IFRS bookso Recharge Fee Calculation for different type of rechargeso Deferment of recharge fee across the months as per corporate’s guidelineso Calculation of Advance rent received from post-paid customer which needs to bedeferredo License Fee & WPC workingo Calculation of unbilled usage as well as unbilled rent for post-paid subscriber.MONITORING-o Post-paid billed revenue flow into accounting software (SAP)o Security deposit flowo Accounting flow of other credits/adjustments passed to subscribers due to any disputeo Prepaid revenue monitoring by analyzing various revenue reports received from ITdepartment.RECONCILIATIONS-o Post-paid Debtors V/S Books.o IN (An online system for managing the prepaid subscriber ledger) V/s Bookso Security Deposit received from post-paid subs V/S Bookso E-top up & Paper Reconciliation.o E-recharges sold by online channels V/S Books.REPORTING-o Various templates related to post-paid and prepaid revenue to corporate.o AGR (Adjusted Gross Revenue) reporting to DOT (Department of Telecommunications).o Also Responsible for closure of smooth audit process.

Responsible for-INTER CONNECTION USAGE CHARGES (IUC)-o Responsible for billing for IUC Revenue after getting confirmation from Revenue Assurance.o Solving operators query or concerns regarding the billing for our revenue.o Responsible for getting the bills delivered to all the operators on time.o Responsible for raising credit note or supplementary bills, whenever required.o Going for monthly meeting with operators to resolve their concerns and for ensuring collection of funds.o Access charges bills validation from BSNL and all private operators and timely making payments for the same & ensuring correct Accounting.o IUC revenue collections from BSNL & private operators.o Ageing of debtors and vendors, calculating provision for doubtful debts.o Applying receipts & calculation of bad debts.o Calculation of provisional revenue & access charges.o Manage all billing dispute settlement with operators as per IUC agreements with CDR reconciliations of MOU’s and traffic rates.o IUC monthly schedule preparation and analyze traffic variance monthly with all operators andreporting the findings.o Access charge report preparation for AGR (Adjusted gross revenue) auditing & DOT(Department of Telecom) submissions.REPORTING-o Taking care of reporting part for IUC,o Also get the Audit through.o Attending the meeting or conducting the meetings for Audit.

Responsible for-COLLECTION AND CHANNEL ACCOUNTING IN ORACLE-o Co-ordination with the Customer Service Department for daily collection and updated in APS(Automated Payment System).o Co-ordination with the Bank for daily Banking MIS of cheque, Cash, Credit Card, Infinity,M.check , Amex, ICICI Gateway, Online collection from customer.o Ensuring the receipt of the MIS from the Retail point on collection and banking thereof.o Accounting in Oracle for collection of cash, cheque, credit card, ECS, InfinIty, M.check, Amex, ICICI Gateway, Online collection from customer.o Able to prioritize workloads and adapt quickly to changing needs.Enthusiastic, hardworking, sincere, honest and ready to assume responsibility.o Equally efficient in working independently as well as in team.o Awarded ‘O’ level Certification of ISEFP for Customer Care.o Awarded ‘A’ Level certification of ISEFP for Customer Care.o Reconciliation of Bank & preparation of Bank Reconciliation Statement & also preparation DTR(Desk Top Review) of Cash & Bank A/C & report to Auditor & APO. Reconciliation of ARC (Airtel Relationship Centre) & preparation of ARC_GL_Reco. & report toAuditor, APO, and CSD.o Reconciliation of Debtors & preparation of Debtors Reconciliation Statement & alsopreparation of DTR of Debtors report to Auditor & APO.o All Inter Unit Transaction (IUT) of North Circle entry in Oracle & also Co-ordination with otherCircle for Approval of IUT.o Creation & Tracking of Bad Debt Provision.o Monthly Financial Reporting & Analysis.o Monthly Trails Balance along with Proper Backup.o All Accounting entries of TDS in Oracle.o Co-ordination with Auditor & provides all required documents.o Solve any query from Auditor, CSD & ARC.o Booking of commission invoices in Oracle.o Validation of invoices received from vendors, and retailers.

Responsible for-o Bill plan migration.o Resolving customer query, request and complaints.o Inbound Call Centre.o Attending Calls for Prepaid, Post-paid and Corporate customers and resolving their query andconcerns.o Other Service Change Request like ROAMING CLIP CONFERENCE & ADD-ON PackagesActivation & Deactivation.o SIM Swap ---- POSTPAID.o Baring & unbarring.