Deputy Manager
Roles & Responsibilities : 1) Currently handling pan India to drive the business of CDPL by coordinating with the respective channels and sales teams2) Continuously monitoring the credit portfolio in terms of company policy & taking actions for non-adherence of policies.3) Work in coordination with the BIU and Marketing team to execute the campaigns 4) Responsible for the development of new product from conceptualization to the launch activities. 5) To engage with Product teams for creating specific products / schemes for Retail loan customers. 6) Interact with various stakeholders like business, credit and operations and providing solutions to problems 7) Competition Mapping: Conduct market research activities for competition bench-marking in terms of product proposition and process flow 8) Fee Revenue: Drive Insurance and Other Cross Sell products 9) Process: Carry out Process Improvement Projects to improve ease of doing business and enhance customer experience10) Training: Responsible for content Development for training the employees on the product knowledge 11) Strategic Initiatives: Focus on building new partnerships, engagements & digital journeys with external vendors 12) Coordinate with cross functional teams like technology & operations team to continuously evolve the user experience through new technology/process changes 13) Gather understanding on the customer experience, identify gaps, work on new ideas to grow market penetration, and drive overall business goals 14) Work closely with BIU, risk & analytics team to explore new segments, analyze customer portfolio, & build new product offerings 15) Liaise with stakeholders from Business intelligence team, risk and analytics team to identify new segments & explore opportunities