Jitendra Kumar Patel Email & Phone Number

Indore, Madhya Pradesh, India

Strong in react js web development using react js, node js, advanced javascript, mongodb. development as MERN stack developer Strong In Design And Integration With Intuitive Problem Solving Skills. Passionate About Implementing And Launching New Projects. Ability to Translate Theoretical Knowledge into Practical Knowledge. Strong Analytical Skills. Strong Verbal And Written Communication Skills. Looking For An Opportunity To switch having an experience of 1.5 years as a Software Engineer (react js developer, MERN stack developer etc) I am open to all locations(Bangalore, Delhi, Kolkata, Ahmedabad, Hyderabad, Mumbai, UP, NCR, Pune, Indore, Chennai) or Work from home (Remote)

Indore, Madhya Pradesh, India

Indore(M.P.)

1.. Coordinating with trade marketing team about monthly scheme circular, alteration of scheme and additional scheme input from sales team.2. Handling L2 issue and maintain their SLA.3. Tracking issue in Issue reporting tools.4. Coordinating with L3 team about escalated issue.5. Providing training to Newly appointed Distributor and sales team about DMSNxt ,Smartdost & reporting tools.6. Clarifying Sales team Doubts regarding DMSNxt, Smartdost & reporting tools.7. Taking requirement from sales & Distributor end and validate and escalate to relevant team.8. Giving new release update to sale team.

Indore Area, India

Implementation & SupportResponsibilities To Help L1 to resolve problem. Communicate with L3 (Samsung Team) team for more Process issue. Communicate with L4 (Botree team) team for more critical issue. Testing new exe & giving feedback to L3 & L4 team. Giving new updates (Software exe changes) to my team. To fetch reports from Central Console & send to L3 Team. Create database for particular distributor. Allocate products, batches, claim groups, retailer class & retailer hierarchy