Jitendra Singh Rathore Email and Phone Number

#PROMOTED to Team Lead at Animall Technologies Pvt Ltd in August 2022.॰ Lead a team of 8 sales executives, driving sales and revenue through the Animall app.॰ Collaborate closely with Product Managers to develop and refine subscription plans based on data insights.॰ Oversee the Listings Monetization project, generating ₹15 lakhs per month.॰ Manage the Prime Seller subscription plan with a dedicated team of 4.॰ Conducted wireframing and designed low-level Figma prototypes to enhance user experience.॰ Recorded customer testimonials and created promotional posters for WhatsApp marketing to boost sales.

॰ Joined Animall Technologies Pvt Ltd in April 2021 as a Relationship Manager.॰ Onboarded large dairy farmers, driving sales and product adoption.॰ Generated key insights to refine app features and product design.॰ Worked closely with farmers to gather valuable feedback, improving user experience (UX) and user interface (UI).॰ Collaborated with product teams to ensure customer-focused app development.

#PROMOTED॰ Promoted to Subject Matter Expert (SME) within 9 months of joining the Flipkart process.॰ Leveraged customer support experience to enhance team performance and streamline customer service processes.॰ Gained valuable skills in process management, ensuring efficient workflow and improved issue resolution.॰ Developed strong team management skills, overseeing a group of customer support executives and providing mentorship.॰ Played a key role in process optimization to increase customer satisfaction and operational efficiency.

॰ Started my career at Teleperformance as a Customer Support Executive, handling processes for Flipkart and Amazon, two of India's largest e-commerce platforms.॰ Gained valuable experience and insight while working for both of these leading e-commerce giants.Consistently exceeded performance metrics, leading to rapid professional growth.