 Implementation and roll-out of banking applications for Core Banking Solutions Installation and provide technical support for CBS applications, computer Hardware and software, printers, networks infrastructure (LAN, routers, firewall), CCTV, Biomatric devices  Responsible to take meeting and follow-up with IT officer deputed at branch relating to problem of hardware and software applications for core banking solutions. prioritizing and managing open cases relating to software and hardware; Establishing a good working relationship with bank officials (IT Staff, branch official, management) and Software vendor; testing and implementing new technology; Ensure security of data, network access and backup of systems data troubleshooting problems and resolve the problems of hardware/software; providing guidance, support, including procedural documentation;

 Managing co-ordination of the clients, vendors and working groups engaged in project work. Detailed project planning (technical)  Resolving cross-functional issues at project level. Managing project scope and change control and escalating issues where necessary. Monitoring project progress and performance. Working closely with users to ensure the project needs business needs. Definition and management of the User Acceptance Testing program. Identifying user training needs and devising and managing user training program. Providing project status reports to authority

 Try to best for minimize the problem related to EDI systems by communicating with ICES 1.5 application central team of customs project. Provide technical help to the Exporters/Importers for their non-available of SBs/ Licences at ICEAGATE / DGFT. Monitors the performance of ICES ver 1.5 applications, services and the network. Notes trends and initiates action when necessary. Identifies, analyzes, and resolves/troubleshoots job scheduling/application problems. Escalates as necessary to ensure resolution. Reporting the TM (Terminal Manager) for any kind of administrative/ technical issued related to customs or Exporter/Importer/CHA/Shipping Line etc.

 Identifies, analyzes, diagnose and resolve application problems. Escalates as necessary to ensure resolution.  Coordinates planned and unplanned applications administration activities with business units in order to minimize or eliminate impact on business processes.  Provides technical advisement on cross-platform problems and issues.  Developing more effective Database script for reports as per the requirement of client eg. Local Customs Department, Government of India Installation and configuration of the VPN (Virtual Private Network) software package for the central application access. Assist the application technical training of ICES 1.5 version application for the customs official Communicate the central helpdesk and development team for the technical issue related to ICES 1.5 application and resolve the application software issue Keep touch with the local formation system manager and customs official for the technical support or further updates of ICES .5 central server application Responsible for the implementation of ICES 1.5 central server appl

 Monitors the performance of systems, services and the network. Notes trends and initiates action when necessary.  Provides technical support for moderately complex problems in a timely manner. Identifies the cause(s), researches, assesses, solves and takes action to prevent programming and/or system problems from recurring using available resources.  Identifies, analyzes, and resolves/troubleshoots job scheduling/application problems. Escalates as necessary to ensure resolution.  Monitors and tunes software (application) performance and provide application database support.  Manage and monitoring of message exchange module between different servers like. ICES (Indian Customs EDI System), MES (Message Exchange Server), BANK, RMS (Risk Management System) Developing more effective SQL, UNIX shell scripting for reports and optimization of Database sizing and servers performance monitoring in production environment. Daily monitoring hardware, software and application log status and performing startup/shutdown/backup activity of servers