Jitendra Kumar Jha

Jitendra Kumar Jha Email and Phone Number

Portfolio Manager II at American Express | Project & Process Management Expert | Driving High-Impact Tech & Business Solutions @ American Express
new york, new york, united states
Jitendra Kumar Jha's Location
Gurgaon, Haryana, India, India
Jitendra Kumar Jha's Contact Details

Jitendra Kumar Jha work email

Jitendra Kumar Jha personal email

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About Jitendra Kumar Jha

As an experienced Portfolio Manager, I excel at steering complex projects, optimizing processes, and delivering high-impact solutions for corporate clients at every scale. My expertise lies in leading mission-critical initiatives, enhancing team efficiency, and streamlining business operations to ensure seamless execution and exceptional results.I bring a robust foundation in corporate client consulting, project planning & delivery, business relationship building, stakeholder collaboration, and agile methodologies. With experience across mid-market, large, and global clients, I focus on driving strategic outcomes, leveraging a behind-the-scenes approach to ensure smooth project execution and operational efficiency.My career has centered on supporting electronic data files and mission-critical payment processes and leading impactful technology projects. In my role, I act as a bridge between client vision and technical functionality—clarifying project scope, advocating for business stakeholders, and enhancing team efficiency. I’m passionate about identifying and eliminating roadblocks, optimizing processes, and ensuring that each project meets its objectives while supporting project managers with effective change management strategies.—Key Achievements—🔹 Led high-impact E2E technology projects and corporate payment processes at a global level🔹 Oversaw critical initiatives, such as Voltage Encryption Decommission and File Level Tokenization projects, enhancing data security and compliance🔹 Managed the successful launch of MYDATA, a solution designed to streamline and centralize data management processes for corporate clients🔹 Drove expansion efforts to secure file transmission and establish corporate hierarchies for global clients🔹 Supported the onboarding of corporate clients, optimizing procurement through card utilization🔹 Demonstrated techno-business acumen in server connectivity, expense tool mapping, and corporate product management🔹 Strengthened security in payment systems by integrating layers to protect card data during transmission🔹 Developed capabilities to provide card number disguising services, adding a layer of data security🔹 Completed Ciphers and Algorithms upgrades (SFTP, SCP, SSH) for external partners in Q3 2019With expertise in C-suite presentations and cross-cultural communication, I’m dedicated to fostering positive, goal-oriented environments. I thrive on solving complex problems and delivering strategic, data-driven solutions that add value for both clients and organizations.

Jitendra Kumar Jha's Current Company Details
American Express

American Express

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Portfolio Manager II at American Express | Project & Process Management Expert | Driving High-Impact Tech & Business Solutions
new york, new york, united states
Employees:
69113
Jitendra Kumar Jha Work Experience Details
  • American Express
    Portfolio Manager
    American Express Mar 2022 - Present
    Gurugram, Haryana, India
  • American Express
    Lead Business Analyst
    American Express Mar 2018 - Feb 2022
    Gurgaon, Haryana, India
    From business analysis to process excellence, database maintenance and team co-ordination, my primary job role at American Express encompasses all these areas. I act as a vital link between the firm’s information technology capabilities, business objectives and project scope. To avoid key issues in data transmission procedures, I analyze end to end flow of business system and database. Added to that, maintained data files and safeguarded file transmission in the terms of implementation, maintenance and consultation I work closely with external partner as a relationship Lead to enhance the service level of mutual clients as well as define cost-effective implementation form for certified clients to streamline business processes. Furthermore, deliver on-the job training to the concerned team on:• Card Number disguising functionality as per compliance norms • Conferma for travel and expense management (utilize level 3 -line item data)• Interface with GCS issue management team, analyst team and source team and maintain cordial communication with external stakeholdersI have an outgoing personality and can motivate teams to go the extra mile while remaining calm under pressure. My communication skills make it possible to interact with other professionals efficiently and my easy-going and friendly attitude helps to create a pleasant work environment.
  • American Express
    Business Analyst
    American Express Nov 2016 - Feb 2018
    Gurgaon, Haryana, India
    • Optimized data files with secure file transmission for USA and EMEA and worked on Qualtrics for documenting the feedback for services• Actively deployed AS2, SSH, SFTP protocol, PGP key and Encryption for end users towards setting up data files
  • Manpowergroup India
    Financial Analyst
    Manpowergroup India Dec 2014 - Oct 2016
    Gurgaon, India
    •. Worked for American Express India Pvt Ltd.• Worked as Oracle SL Support, IPM and service applications in business service management team• Assisted as Oracle Sub Ledger Support to resolve credit card and travel related issue of Singapore

Jitendra Kumar Jha Skills

Business Relationship Management Big Data Analytics Agile Project Management Business Operational Excellence Training And Development Escalation Management Qualtrics Team Management Regression Testing Stakeholder Collaboration Technology Innovations Expense System Control Microsoft Office Relationship Building Business Relationship Building Change Management Hive Servicenow Techno Functional Project Planning Project Management Agile And Waterfall Methodologies Pretty Good Privacy Secure File Transfer Protocol Business Service Management Project Delivery It Service Management

Jitendra Kumar Jha Education Details

  • Invertis Institute Of Managemnt Studies
    Invertis Institute Of Managemnt Studies
    Computer Software Engineering
  • Shri Krishna Inter College
    Shri Krishna Inter College
    Computer Software Engineering

Frequently Asked Questions about Jitendra Kumar Jha

What company does Jitendra Kumar Jha work for?

Jitendra Kumar Jha works for American Express

What is Jitendra Kumar Jha's role at the current company?

Jitendra Kumar Jha's current role is Portfolio Manager II at American Express | Project & Process Management Expert | Driving High-Impact Tech & Business Solutions.

What is Jitendra Kumar Jha's email address?

Jitendra Kumar Jha's email address is ji****@****exp.com

What schools did Jitendra Kumar Jha attend?

Jitendra Kumar Jha attended Invertis Institute Of Managemnt Studies, Shri Krishna Inter College.

What skills is Jitendra Kumar Jha known for?

Jitendra Kumar Jha has skills like Business Relationship Management, Big Data Analytics, Agile Project Management, Business Operational Excellence, Training And Development, Escalation Management, Qualtrics, Team Management, Regression Testing, Stakeholder Collaboration, Technology Innovations, Expense System Control.

Who are Jitendra Kumar Jha's colleagues?

Jitendra Kumar Jha's colleagues are Mustafa Oz, Rim Zaouali, Zayra Ulloa Cabrera, Bhawna Mehta, Ashish Shah, Arpit Agrawal, Andre Luis Ferreira.

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