Jitendra Singh Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

- Manage warehousing, distribution and transport via different 3PL partners for Optus Networks- Ensure Master Service Agreement (MSA) and SOW (statement of works) is maintained and all performance and KPI's are met- Develop and manage budget for 3PL logistics and transport contracts- Continuously working to understand service capabilities and customer freight profiles to best identify and service customers’ needs.- Organise via operations yearly stock-takes, working with 3PL partners to recover any lost variances and post transactions in ERP system.- Selecting and engaging e-waste partners for decommissioned equipment disposals.- Contribute to yearly sustainability target reporting.- Lead, mentor and learn from a helpdesk team in sales/order management and transport- Support the end-to-end process of Network building and decommissioning via equipment delivery and reverse logistics- Conduct and maintain records of all operations meetings, issues and investigations. - Conduct all governance meetings with 3PL partners- Ensure system compliance is maintained and reconciled between our ERP and our Partners WMS system. Ensure inventory integrity is always maintained in both systems.- Meet with 3PL senior management to discuss continued updating and possible improvements to processes.- Report any irregularities and help devise ways to improve.- Ensure marine cargo insurance is adequately updated for full coverage.- Work on business transformation projects

Sydney, New South Wales, Australia

- 3PL warehouse and transport partner performance management- Supply Chain Project management and execution- Contract management- SLT reporting and data analysis- Accountable for all sustainability initiatives and reporting in supply chain- Reverse Logistics lead for decommissioning projects- Accountable for automation and efficiency improvement

Sydney, New South Wales, Australia

- Project manage the integration of new clients or CI work that enhances existing partnerships- Requirements gathering, workshop client needs, process mapping and designing solutions- Designing EDI mapping- Testing solutions when required, organising UAT, training users and preparing SOPs- Configuring SCALE WMS (2013 & 2018) to achieve an optimised 3PL operation- Mentor junior analysts and front line team members and be point of call for escalated incidents- Anticipate issues and propose solutions

Auckland, New Zealand

- Using Roadnet and SAP to plan, create and manage territories- Territory and Sales routing- Business analysis, warehousing and distribution SOPs- KPI models- Data modelling and analysis

Auckland, New Zealand

Managing the Warehouse Management System and related technologies for Mondiale Integrated Logistics. Worked on several upgrade paths to modernise the information technology platform to improve efficiency, health and safety and prepare the organisation for further growth.

Auckland, New Zealand

Business analysis, requirements building in a scaled agile environment. Worked on Vodafone TV and end to end publishing value stream business analysis.

Auckland, New Zealand

Project manage the delivery of strategic supply chain initiatives by providing:-- Business cases, gathering requirements from user stories and designing solutions- Process mapping and modelling- Stakeholder mapping and communication- Project plans, design workshops, meetings and status updates- Project financials- Responsible for the SDLC of the Warehouse Management System (WMS); which includes requirement documentation, application design, release management, testing, training, and application support- Major System Enhancement design (including integration, data mapping, interface design etc)- Test plans, testing and organizing UAT- Change management- Post implementation supportTechnologies used - Warehouse Manager System, Warehouse technologies including automations, Distributed ERP, Voice and RF Picking, SQL, BPM in Visio, JIRA, VMS hosted legacy application, Online Fulfillment(various modes - shared stock, store fulfillment etc), Excel, MS Access and Mobile computing platforms.

Auckland, New Zealand

- Lead a team of IT support analysts looking after the IT requirements of The Warehouse’s National Distribution Centre.- Motivate, lead, and empower team members to be the best they can be and have fun while doing it.- Specialist DC IT Infrastructure management, vendor management and reporting.- Represent the IT department at the National Distribution Centres.- IT project representative.

Auckland, New Zealand

- General IT Support for the North Island Distribution Centre, Apparel Distribution Centre and offsites including popup sites.- General maintenance of PCs, Printers, Network devices, RF devices and specialist DC infrastructure- On-call support 24 x 7 x 365 (rostered)- Accurate logging of faults, requests so that trends and patterns could be recognised to achieve problem management.

Data Science

Mba, Business Administration

Bachelor Of Arts, Information Systems And Economics (Double Major)