Information Technology (IT) Entrepreneur with 9 years experience in managing IT operations and business activities including troubleshooting, prioritising client spending to meet business objectives, and developing solutions that improve the efficiency of IT operations. Proven record of success reducing downtime, improving security, saving costs, and improving customer satisfaction. Background includes business-to-business, business-to-consumer activities. Resourceful problem solver with proven ability to bring quick resolution to challenging situations.Specialties: Systems Administration, Client Servers System Design, LAN Administration, Support Techniques, IT Resource Management