Senior Information Technology Engineer
Current1. Having experience in AWS, O365 portal management, and Antivirus such as Sophos, and Trend Micro.2. Good hands-on experience in Wireless APs such as Zyxel, Dell, Unifi & Aruba.3. Network / Server /APs Weekly Backups.4. Configuring and managing policies in Intunes for automation.5. Implementation of Security Policies on the Exchange Server.6. Having good exposure in handling the End-User Support Team, working on Escalations, handling p1 tasks, and maintaining CRM with end users as well as the remote side.7. Dealing with vendor management for IT Devices.8. Maintaining SLAs of tickets in the JIRA Tool.9. Network / Server /APs Weekly Backups.10. Performing SIPs on regular basis.