1.Project Management Across IndustriesSuccessfully manage end-to-end annotation projects for clients in multipleindustries, including sports, agriculture, and medicine.Ensure that project timelines and quality expectations are consistently metthrough meticulous planning and execution.2.Employee Onboarding and TrainingOnboard and train team members on various annotation tools, labelingtechniques, and project-specific guidelines.Design tailored training sessions to upskill employees and ensure theirreadiness for production.3.Client Coordination and Issue ResolutionAct as the primary point of contact for client communication, addressingqueries, and resolving issues promptly to maintain seamless projectdelivery.Proactively manage client expectations, ensuring their requirements areaccurately translated into team instructions.4.Team Productivity and SupportMonitor and maintain 100% team productivity, troubleshootingperformance gaps and providing immediate support to resolvechallenges.Foster a collaborative environment to motivate team members and ensureconsistent output quality.5.Point of Contact for New ProjectsServe as the main POC for onboarding new projects, coordinating withstakeholders to ensure smooth transitions and robust execution plans.Evaluate project feasibility and align resources to meet client expectationsefficiently

Customer Support Executive ( Inbound & Outbound )