Jithendran C K Email & Phone Number

Bengaluru, Karnataka, India

Taken up the role of CTO to bring up the organisation to the next level, aligning to the vision set by the founders and visionaries. Adding required processes, upgrading to latest technologies, bringing up performance improvements and bringing up the team by making their lives simple by changing the method of working.Focused on the Return automation for the B2B sector, product and technology improvements were brought to the table such as:- New product lines for B2B space in Returns processing - AI based 'Return Automation Platform As a Service' (RAPAAS) bringing OEMs and Resellers into a single platform for B2B returns. - Liquidation B2B platform for with Hybrid capabilities - Product for Service automation for OEMs and Resellers - OCR based inwarding for Warehouse Management System - Dashboarding tool for all products - AI based Grading tool for small large and electronic appliances with automatic and interactive options for organisations for dealing their product returns- Infrastructure optimisation: - Upto 45% savings for AWS and GCP platforms - AI based development and QA for improved productivity - Enhanced security for the infrastructure with cloud platforms security and application security norms

Bangalore

One of the first EV aggregation platforms in India for bringing up the EV ecosystem so that everyone can decide to move Electric Vehicle segment without mind block

Bangalore

Part of Senior Management with complete responsibility of Engineering for rolling out 4 prof ducts and upcoming business changes as per the business strategy of Bitlasoft.Responsible for:- Working with Founder, CEO and COO, manage the clients in India and International locations- Work with Sales team to roll-out all product update in a smooth and comfortable manner- Setup process and implement to have predictable and repeatable quality deliveries- Work with customers on the priority requirements and productize for improvizing products- Enable the team to take up challenges and make successful weekly iterations

Bangalore

Providing process oriented consultancy to get the Engineering team Organized and have predicted deliveries as per the business priorities

Bangalore

Complete responsibility of Engineering team for delivery to all existing customers. Innovate product to take it to new heights and delight all existing and new customers.  Responsible for entire Engineering and delivery teams that interacts with customers for requirements, completes the development, support and customer deployments. Manage complete P&L of Engineering and delivery organizations ensuring profitability. Responsible for planning phase wise completion of product features for go to market initiatives for customer and expansion of product. Process improvement for increase in productivity Completed two major releases with complete makeover of the user interface  Worked with Sales to Acquire and implement new versions to 8 new clients that constitutes 60% of ‘new’ sales target Implemented Service Packs for new feature updates and easy rollouts to existing customers Key accomplishments Transformed the company through the path of process oriented product development Streamlined the product life cycle management from visualization to realization of product features Implemented Metrics based evaluation and execution using Agile methodology Shortened cycles for development and rollout of product features Enhanced testing cycles for validation for rollout FTR [First Time Right] features with zero or no bugs  Vision to realization of 50 new product features Stabilized the product and released major version with revolutionary user interface  Established timesheet system and productivity measurement reports, product versioning and auto upgrades Roll out of the product to 8 new customer acquisitions Rollout new product to 14 existing customers using the service pack method

Bangalore, Usa, Canada

Budget : 10.2 Million USD/year Total Team size : 220Report to: Assistant Vice President Direct reports: 6 Project Managers, 4 Test managers, 1 BA LeadAccount: Large Prorduct Company in North AmericaSetup the new account with 14 resources and ramped up to 220. Projects worked on :- Re engineering, existing ERP to web based ERP hosted in Azure cloud and development of Web portal to host the Web ERP and other Sage Web products - Process : Agile with 2 week sprints by 17 teams

Atlanta, Usa

Budget : 5 Million USD/year Total Team size : 102Reports to: Assistant Vice President No of Direct reports: 3 Project Managers, 2 Test managers Accounts: Multiple product companies [Development and support]Responsibilities include- Complete Delivery Management of 3 accounts ensuring all the four KPIs (C S B & M) are within the threshold and high performance.- Manage the projects through 3 project managers and 2 Test Managers with well-defined processes- Conduct Individual project reviews- Manage key client stakeholders - Conduct internal project reviews, Report to Senior management- Conduct Governance calls with Customers- Decision maker for internal project issues- Risk and issue tracking and Management for account level and escalated project level risk and issues

Bengaluru Area, India

- Complete Delivery Management of The account - Manage Onsite Deskside support and manage Helpdesk support and Application development through concerned project managers - Daily Reviews of Helpdesk function- Review Application development function- Requirement understanding and transfer to the offshore development team.- Weekly status reviews- Preparation of Governance review reports and conduct governance meetings - Facilitate Executive management reviews

Bengaluru Area, India

Application development and maintenance for a Product company, Onsite Project management for UK based company- Budget : 1 million USD/year [Part of total of 3.5 Million USD/Year]- Total Team size : 25 offshore [Part of total of overall 80 resources]- Reports to : Assistant Vice President- No of Direct reportees : 3 Tech Leads, 1 Test lead Projects worked on :- Maintenance of AP and AR module of Oracle ERP - Tem Size : 25- Scope : Maintenance of AP AR modules of ERP. Execution of the defined work by customer as per the iteration schedule- Process : Iteration based execution of 3 months intervals.Responsibilities include:- Project management of the work delivered by Sonata to Customer- Daily meetings to review the development and testing function- Weekly Review Application development function and Testing function- Prepare Weekly status reports and review with customer on the progress- Resource Management for whole team (85 team members) by tracking new opportunities, induction to the team, plan and fulfill replacements

Bengaluru Area, India

Lead teams of size 3 to 5 for technical delivery of application modules

Bengaluru Area, India

As a developer of Lotus Notes and Java completed development of application functions as part of various teams.

Master Of Computer Applications (Mca), Computer Science, First Class

Post Graduate Diploma In Computer Science, Computers, E+

Bachelor Of Science (B.Sc.), Physics

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