• Prioritize hardware faults to meet customer demands within the required time frame along with analysis, solution, and reports of the same.• Recommend timely actions and solutions to customer service requests. • Lead investigation teams in conjunction with Major disturbances and failures or other serious Systems Problems as also to work for emergency support.• Perform quality, desk Checks and verification test for corrections • Communication of faults and Solutions to the customer.• Maintenance and repair of VCs, AVs & Access Systems or complimentary. As also Maintenance of Datacom equipment such as Switches, Routers etc..

• Payroll process and Statutory compliance / Employee grievance handing of business locations.• Develop and implement HR policies and procedures in compliance with applicable labor laws and regulations.• Lead recruitment efforts, including talent sourcing, interviewing, and onboarding processes.• Oversee the administration of employee benefits and ensure compliance with benefit plans.

• Utilized various channels such as job boards, social media and networking events to identify potential candidates.• Reviewed resume to assess candidate’s qualification and match them with job requirements.• Imitated contact with potential candidates to discuss job opportunities and assess their interest and availability.• Schedule and coordinated interviews between candidates and hiring managers.• Drafted compelling job descriptions and posted them on relevant job boards and company career sites.• Maintained accurate documentation of requirement activities.• Worked closely with other departments such as IT, Finance, and Administration to support cross functional initiatives.• Fostered positive relationships to enhance overall organizational effectiveness.