As a seasoned Operations Manager and Ops Risk Consultant with 15 years of experience in leading US financial firms, I offer a wealth of expertise and versatility. Throughout my career, I have demonstrated my abilities as a proactive leader with a proven track record of managing multi-site and multi-disciplinary teams to deliver outstanding results. Profile SummaryOperations:• 15+ years of experience in operations management with a focus on data management, process automation, and risk management• Proven track record of managing large-scale projects and leading multi-disciplinary teams to deliver complex initiatives on-time and within budget• Collaborative leader who builds strong relationships with stakeholders at all levels to drive cross-functional collaboration and achieve shared goals• Effective communicator with strong analytical skills, presenting to executive leadership and utilizing data-driven insights to inform strategic decision-makingRisk Management:• Strengthened first line of defense for India and Philippines delivery model through governance and awareness programs• responsible for identifying and assessing operational risks that could negatively impact the bank's business objectives• Managed audits and remediated issues in partnership with operations risk framework• Ensured risk mitigation and alignment with Change Management Policy before implementing change• Partnered with RCSA program team to build and maintain risk and control repository, and remediated issues raised through workshops or testing and validation group in partnership with operations