I am supporting North American (.com) consumer customer support for Amazon as part of World Wide Capacity Planning (WWCP) - Workflow team.

Lulu Group International is a conglomerate with successful business entities in strategic locations worldwide. With more than 50 thousand plus employees, 171 retail stores and a total retail space of 11,04,000 square feet, Lulu Group mainly operates in 22 countries across the Middle East, Asia, US and Europe.Lulu Shopping mall at Kochi, Kerala is the largest shopping mall in India in terms of total area with an average monthly footfall of 20,000 visitors spanning across 17 acres with a… Show more Lulu Group International is a conglomerate with successful business entities in strategic locations worldwide. With more than 50 thousand plus employees, 171 retail stores and a total retail space of 11,04,000 square feet, Lulu Group mainly operates in 22 countries across the Middle East, Asia, US and Europe.Lulu Shopping mall at Kochi, Kerala is the largest shopping mall in India in terms of total area with an average monthly footfall of 20,000 visitors spanning across 17 acres with a total built-up area of 2.5 million square feet and a total retail space of 1.7 million square feet.The summer internship at Lulu Group International started with the fourth edition of Lulu Fashion Week (LFW)-2019. My initial task was to invite students who are currently pursuing their masters in management and fashion related courses for attending Lulu Fashion Forum conducted as part of LFW-2019. Along with that, we were also responsible for inviting top officials from public and private firms at Kochi for attending LFW-2019.The next task was at Lulu Fashion Store where I had to find out practical ways to drive sales inside the menswear section at Lulu Fashion Store and track individual sales done by Lulu Staff at menswear section.The third task was at Lulu Web Store, I was provided with customers purchase data. My task was to collect their feedback and categories the customer feedback for Lulu Web store department for making necessary changes in the new website www.luluhypermarket.in. The fourth task was to collect employee’s feedback from Lulu Fashion store for increasing sales at their respective section and the fifth task was to conduct an employee related CSR activity named “Help a Child” initiative.The last task of my internship was to be part of Guinness World Record event sponsored by Pringles India ORGANISED BY Lulu Events, where I was asked to count the total number of Pringles cans used to construct the sentence “GET IT BACK INDIA” on behalf of Lulu Mall Kochi. Show less

Responsible for handling day to day restaurant operations and Talabat(online) sales operation of the outlet

Cross functional trainning in F&B Operations

As part of the graduation program, I have completed 4 months of industrial exposure training with Vivanta brand of TATA group. During this period I did training in Housekeeping, Front Office, F & B Production and F & B Service Departments.