Prepare, schedule, coordinate and monitor the assigned engineering projects.Monitor compliance to applicable codes, practices, QA/QC policies, performance standards andspecifications.Interact daily with the clients to interpret their needs and requirements and represent them in the field.Perform overall quality control of the work (budget, schedule, plans, personnel’s performance) and report regularly on project status.Assign responsibilities and mentor project… Show more Prepare, schedule, coordinate and monitor the assigned engineering projects.Monitor compliance to applicable codes, practices, QA/QC policies, performance standards andspecifications.Interact daily with the clients to interpret their needs and requirements and represent them in the field.Perform overall quality control of the work (budget, schedule, plans, personnel’s performance) and report regularly on project status.Assign responsibilities and mentor project team.Cooperate and communicate effectively with project manager and other project participants to provide assistance and technical support.Review engineering deliverables and initiate appropriate corrective actions.Responding to breakdowns, diagnosing faults, repairing equipment.Creating maintenance procedures.Managing stocks of supplies and equipment. Show less

Execution of work on the basis of approved shop drawing.Continuous monitoring of the work in timely manner.Problem solving major issues in the site during the process.Documentation of all the activities in the project.Updating of work status to management and client.Making necessary modification in the drawing if need.

In-charge of Customer Relationship Executives - manage them to meet the service booking target.Ensure compliance to Standard Operating Procedure by Service AdvisorsManagement of customer demands/issues and ensure customer satisfaction; maximize the effective utilization of products/services sold to the the customersIn-charge of the drivers - task assignments and ensure completionIn-charge of the courtesy car - management in line with customer the requirements/expectationsKey… Show more In-charge of Customer Relationship Executives - manage them to meet the service booking target.Ensure compliance to Standard Operating Procedure by Service AdvisorsManagement of customer demands/issues and ensure customer satisfaction; maximize the effective utilization of products/services sold to the the customersIn-charge of the drivers - task assignments and ensure completionIn-charge of the courtesy car - management in line with customer the requirements/expectationsKey participation in the CATI survey by taking up the lead role in order to achieve the best results (10th day survey, Rate us survey, etc.)Lead role in internal auditing; ensure audit readiness of the workshopWork closely with Business Development Officers to conduct camps, competitive dealer data collection and getting back lost customers Show less

Scheduling service appointments and cataloging customers concerns and commentsInspect the vehicle and place service orders with relevant descriptions of problems and repairsTranslating customer's repair problems into technical repair terminologyEstimate the cost and time needed for repairs; seek customer consentInspect and test-drive vehicles to confirm service repairsHandling customer complaintsPeriodic maintenance service in the capacity of technician.