It Service Operations Manager
CurrentFounded and operated 6in Digital, a startup focused on delivering digital services and solutions to clients. Oversaw a team of 5 employees, ensuring the smooth functioning of services. Developed and maintained websites utilizing HTML, CSS, JavaScript, and PHP, ensuring visually appealing and user-friendly designs. Extensive hands-on experience in effectively utilizing Office 365 for business operations, including proficiently managing user accounts, and email configurations, and implementing robust security measures. Demonstrated ability to independently navigate and utilize Office 365 business tools, showcasing exceptional aptitude for quickly understanding and leveraging its features. Managed IT operations and provided technical support to clients. Acquired knowledge and resources from reputable sources to stay updated with industry trends and best practices. Collaborated effectively with a team to execute projects and meet client expectations. Demonstrated an entrepreneurial mindset, emphasizing integrity, and delivering high-quality work.