Jithu Devasia Email & Phone Number

As a dedicated Service Manager within the aged care sector, I bring a proven track record of driving operational excellence and elevating customer satisfaction. With a steadfast commitment to meticulous budget management and strategic financial planning, I consistently steer organizations towards sustained profitability.My career highlights reflect a steadfast dedication to excellence:🔹 Financial Stewardship: Successfully maintained profitability through rigorous budget oversight and strategic financial planning.🔹 Operational Excellence: Enhanced key performance indicators (KPIs) and cultivated robust client relationships, resulting in a track record of zero unresolved complaints and a substantial decrease in medication incidents from 40% to 1%.🔹 Employee Development: Achieved full compliance in staff training, fostering a highly skilled workforce that enhances service delivery and operational efficiency.🔹 HR Leadership: Acknowledged for outstanding HR management and recruitment practices, ensuring the acquisition and retention of top-tier talent.🔹 Patient-Centric Care: Maintained an unwavering focus on delivering compassionate, high-quality care, ensuring unparalleled patient satisfaction across all facets of aged care.Driven by a passion for catalysing positive change, I aspire to continually elevate operational standards within the care sector. By inspiring teams to strive for excellence, I am committed to advancing the benchmarks of quality care and making a meaningful impact in the lives of those we serve.Let's connect to explore opportunities for collaboration and discuss how we can collectively enhance care delivery and achieve mutual goals of excellence in aged care.