As the Vice President International Business Development at Apollo Hospitals, I lead the largest and most successful medical travel business vertical in India, serving thousands of international patients every year. With over 16 years of experience in the healthcare industry, I have a PhD in Medical Tourism and several certifications in business administration, management, and leadership.My core competencies include business development, planning, operations management, customer service, and strategic planning. I am passionate about creating value for both the patients and the organization, by delivering high-quality care, enhancing patient satisfaction, and optimizing the cost of business acquisition. I have also been recognized as a top healthcare leader and a best medical travel professional by prestigious organizations and platforms. Additionally, I have contributed to the academic and professional discourse on medical tourism, by publishing a book and participating in global events and forums.