Jitin Bahal Email & Phone Number

Noida, Uttar Pradesh, India

- Leading a team of 30 under various capacities (Associate Director, Test Managers, Automation as well as Manual QAs)- Directing and supporting the test team for all type of testing activities including system testing, functional testing, OQ, PQ, IQ, etc., ensuring compliance with GxP, 21 CFR Part 11, EU Annex 11, GAMP5, GxP and CSV guidelines.- Generating Test Metrics to study improvements and enforce optimized processes.- Liaised with other department heads from Development, Product Management, Project Management, Quality, etc., to plan, monitor, deliver quality and timely product releases.- Managed product and validation team resource load charts and their future allocations across multiple projects and products.- Mentored team by providing career development goals, semi-annual reviews- Built leaders & owners within the team to handle multiple projects and products.

Gurgaon, India

Presently designated as QA Director with RSG Media Systems Pvt.Ltd, Gurgaon.- Leading a team of 18 working for different clients of the product.RESPONSIBILITIES as a QA DirectorPROCESS/MANAGERIAL LEVEL:Defining Standards & Processes- Designed & implemented Test Policy & Test Strategy- Designed templates for QA Artefacts – Test Plan, ReportsResource Planning & Allocations- Built a testing team of professionals with appropriate skills, attitudes & motivation wrt the project needs- Appropriately aligned responsibilities, accountability & authority for team membersHiring & Performance Reviews- Setting direction & inspiring team members- Helped team members in laying down their performance plansConflict ManagementCompliance Management- Participate in SOC1, SOC2 & ISO auditsPROJECT LEVEL: Sales- Filled RFPs & questionnairesPlanning - Track ongoing projects - Always with an eye on timely deliverableEstimations- Developed test plans, Estimated test efforts & obtain stakeholder supportExecution / Monitoring / Tracking- Arranged the hardware & software for the Test Setup.- Monitored the progress by constantly assessing the work assignment to each of the resources & re-balanced as required.Reporting - Brief but crisp bullet points on status to senior management after collecting metricsAgile- Implemented Agile Setup - JIRA & Confluence- Finalized Sprint Duration, Definition of Ready, Definition of Done - Participated/Conducted Daily Standups, SPRINT Planning (Estimations - StoryPoints), Refinements, Review & Retrospectives- Reviewed Team’s Capacity, Velocity, Sprint Epic Burndown Charts. etcAutomation- Conducted POCs & implemented:-- TestLink, as a Test Management Tool-- API Automation: Tools Evaluated: Rest Assured, Karate & Postman -- Performance: Tools Evaluated: jMeter, Neoload, Gatling & Artillery-- UI Automation: Selenium-- Jenkins: For CI/CD, hooking reports on MS Teams- Monitored/Guided Teams in reviewing the frameworks built

Gurgaon, Haryana, India

PROCESS/MANAGERIAL LEVEL:Defining Standards & ProcessesResource Planning & AllocationsHiring & Performance ReviewsConflict ManagementPROJECT LEVEL: Planning - Track ongoing projects - Always with an eye on timely deliverableEstimations - Developed test plans for the tasks, dependencies & participants requiredExecution / Monitoring / Tracking - Monitored the progress by constantly assessing the work assignment to each of the resources & re-balanced as required.Reporting - Brief but crisp bullet points on status to senior managementAutomation - Conducted POCs & finalize tools for Automation- Build team and introduced UI Automation- Monitored/Guided Teams in reviewing the frameworks built

Gurgaon, India

Joined RSG Media Systems Private Limited in Mar, 2011. RSG Media is a product based media tech company having customers from industry-leading TV Networks, Studios, Distributors, VOD & OTT Services, and Brand Licensors located in 170+ countries. The firm drives its clients’ revenue and profits through rights, audiences, and advertising across platforms using deep analytics, AI, enterprise systems, and expert advisory services.Joining RSG Media Systems helped me learn altogether a different domain - Media in addition to enhancing my testing skills. Activities performed here as a QA Lead:- Analyzed the Requirement Specifications & reviewed design documents- Created Test Plan and estimated the testing effort needed- Ensuring/Following up the availability of Test Environment - Designed and executed Test Cases; Reporting Defects and Tracking Defects- Worked with Business Analysts to determine and prioritize execution scenarios- Collecting Test Metrics - Test Summary Reports- Participated in Daily Standups, SPRINT Planning, Refinements, Review & Retrospectives - Testing & Automating End to End Integration (API) tests using POSTMAN and building jobs/pipelines on JENKINS to execute them at desired frequency - Present the timely status to the Client/Project stakeholders and management and instill confidence about the work being done- Provide guidance to junior resources to help PROJECTS UNDERTAKEN:Title: RightsLogic Client: Univision Networks; Star Networks; Viacom; British Sky Broadcasting ; AMC Networks; DiscoveryDetails: RightsLogic is a suite of integrated systems dedicated to tracking media assets and their associated financials throughout all stages of the asset life-cycle; while optimizing revenue and facilitating organizational efficiency. A comprehensive end-to-end system, RightsLogic was designed to manage acquisitions, licensing, program planning, scheduling, finance and Rights Analytics.

Gurgaon, India

At this time, Q3 Technologies decided to go for CMMi 3 and gave me an opportunity to be a part of implementation team. Worked on below activities:- Development, review, and release of QMS elements (procedures, standards, guidelines, records, checklists, etc.)- Imparting Training on QMS; - Review and approval of tailored processes of the projects- Periodically verifying the project plans and standards to ensure that they are relevant- Conducted SQA process and product reviews for the project as scheduled in the project's SQA plan - Participated in internal quality audits

Gurgaon, India

Got promoted to a Senior role in QA, i.e Test Lead. Handled the below activities:- Analyzed the Requirement Specifications & reviewed design documents- Created Test Plan and estimated the testing effort needed- Ensuring/Following up the availability of Test Environment - Designed and executed Test Cases; Reporting Defects and Tracking Defects- Worked with Business Analysts to determine and prioritize execution scenarios- Collecting Test Metrics - Test Summary Reports- Present the timely status to the Client/Project stakeholders and management and instill confidence about the work being done- Provide guidance to junior resources to helpPROJECTS UNDERTAKEN:Title: E-Notebook Enterprise 9.2.x Client: CambridgeSoft - Boston, US; Bristol-Myers Squibb; Pfizer; AstraZeneca; Philip Morris International Environment: .NET, Visual Basic, MSDE, Oracle 10g Details: E-Notebook Enterprise provides a smooth web-based interface designed to replace paper laboratory notebooks. E-Notebook pages contain Excel spreadsheets, Word documents, ChemDraw drawings and reactions and spectral data. E-Notebook can be searched by text, structure or reaction. Title: Product Center Client: Softech Inc., Two Highwood Drive, Tewksbury, MA. Environment: VC++; Oracle 9i/10g Details: Product Center is a PLM (Product Lifecycle Management) software and it safeguards the organization’s data and helps people find, modify, view and control any kind of information that can be used in a successful business. Full, customization version control with roll back capability lets the organization maintain a complete record of all the versions of the files and projects in the Product Center database.

Gurgaon, India

I was into the telecom sector with Bharti Airtel, but was slowly developing inclination towards IT & Software since Information Technology, Internet, Websites and Softwares were entering in our daily lives. Luckily, i got an oppurtunity with Q3 Technologies in Aug, 2006 where I joined as a QA Analyst. If you are logical, love to take challenges, keep digging unless you acheive the goal, mad about finding anomalies and strive for perfection, you will love being a Software Tester. Fortunately, I have all these traits and this role helped me shine better.Learnings:- Analyzed the Requirement Specifications & reviewed design documents- Understood how to plan - What is a Test Plan- Designed and executed Test Cases- Reporting and Tracking Defects- Smoke, Retests, Regression Tests and other varieties of Software Testings- Bugzilla, TestLink- And most importantly handling multiple projectsPROJECTS UNDERTAKEN:Title: VerXdirect DL Verification Website Client: VerXDirect, Ontario. Environment: .NET, SQL 2005. Details: VerXdirect is a complete browser-based .NET solution for verifying the status of the driving license of a customer from anywhere throughout the world. Title: PositivePay Client: Quadrant Software Environment: .NET, Sybase 10.0. Details: Positive pay is the leading method of check fraud deterrence. The positive pay process entails a daily reconciliation of a company's issued checks to checks presented for payment to your bank to identify potentially fraudulent checks. Upon completion of a check run a company prepares a formatted check issued data file (including check number, amount and date as well as other bank and account information) and transmits this data to their bank. Title: Timber Design Client: Digital Canal, Dubuque, IA Environment: VC++. Details: Digital Canal’s Timber Design Software is an essential tool for any designer who sizes single or multi-span beams and columns.

Delhi Area, India

Learnings:- My very first organization just after graduating and 15 months of association with Bharti- Airtel taught me variety of invaluable things. First job is the beginning of our career, it's not something we'll be stuck in forever. Joining Airtel taught me so much about decision making, accountability and everything else that counts to make us a better professional.- I was given a role of Network Planning Engineer and I/team was responsible for designing Landline Network in Delhi/NCR. - Designing of RSU/DLC and Planning as well as Augmentation of Existing Switching Site & Cutover of the choked sites. - Responsible for plan of Copper Network from RSU/DLC site on the map & checking exact location of Network Elements by feasibility survey and ROW survey. - Responsible for Duct planning also for Expansion, Augmentation & Connecting to Fiber Customer. - Generation of termination plans at MDF, Pillar and Sub-pillar. - Generation of BOQ with their Approvals. - Responsible for Planning of Building Wiring & various types of DP. - Co-ordination with Sales, Mkt Planning, Projects, Acceptance Testing (AT), Liaison & Operations for timely delivery of N/W Plans.