Jitka Jetlebova Email & Phone Number

Prague, Czechia

Prague, Czechia

Prague, Czechia

• Responsible for full employee cycle, including Talent acquisition ,2 direct reports, for 100+ people org.• Annual HR budget forecast prep, personsl costs and bonus review, HR analytics• Leading project (Employee satisfaction survey) in the area of happy company culture – to decrease attrition, team workshops, discussion, feedback-action plan• Coaching/mentoring managers in talent management

Hlavní Město Praha, Česko

As a Group HR Manager, Im accountable for expanding and developing HR processes for CZ and other potential IC global branches. Overseeing full employee cycle, managing over all P&C Budget. Setting KPI, performance management and salary increase strategy. Talent acquisition of high-level expertise positions in investment banking environment. Providing expertise, mentoring and coaching to all leaders in the group and our branches. Member of the ExCom. Leader of the ISO 90001 2022… Show more As a Group HR Manager, Im accountable for expanding and developing HR processes for CZ and other potential IC global branches. Overseeing full employee cycle, managing over all P&C Budget. Setting KPI, performance management and salary increase strategy. Talent acquisition of high-level expertise positions in investment banking environment. Providing expertise, mentoring and coaching to all leaders in the group and our branches. Member of the ExCom. Leader of the ISO 90001 2022 project.Designing IDPs for talent pool. Show less

Prague, Czechia

• Leading Talent management cycle and collaborating with the center of Excellence (Performance management, Succession planning, Salary review process, L&D) and implementing these processes for local CZ branches, Hungary and Serbia and harmonising HR processes for Worldline acquisitions entities in Hungary and Serbia(Global Matrix organisation).• Global communication with HR Teams across the globe

Hlavní Město Praha, Česko

Prague, The Capital, Czech Republic

ICF Certified Business/executive professional brain based coaching and team coaching for business owners and corporate managers, HR consulting for small business owners.Delivering leadership trainings on performance management interviews, effective continuous employee feedback, employee engagement and neuroleadership techniques for managers.Also specializing in mindfulness techniques and working with emotions in work environment.

Prague, The Capital, Czech Republic

Responsibilty for HR processes, implementation and performance managementOnboarding and pre-boarding strategies, optimizing recruiting process (agencies coordination, conducting interviews, job posting and modern recruiting via social media) and partnering with HR Hiring managers HR Marketing, designing local adaptation program for newcomers and enhancing company cultureHR agenda including payroll preparation and benefitsAdvising management team in labour code mattersManaged… Show more Responsibilty for HR processes, implementation and performance managementOnboarding and pre-boarding strategies, optimizing recruiting process (agencies coordination, conducting interviews, job posting and modern recruiting via social media) and partnering with HR Hiring managers HR Marketing, designing local adaptation program for newcomers and enhancing company cultureHR agenda including payroll preparation and benefitsAdvising management team in labour code mattersManaged to expand the company in head counts by 130 % in 7 months and reduced agent attrition. Show less

Prague, The Capital, Czech Republic

Consultant for human resource projects (Project manager), major specialisation in learning & development , recruitment, led several projects concerning Asssesment and Development Centres for leadership positions, participated in remodeling Total rewards systems (salary structure), market research and 360 feedback projects for corporations.Trainings delivered in Czech and English: leadership, communication, management performance and coaching skills for managers, TWI Job relations and… Show more Consultant for human resource projects (Project manager), major specialisation in learning & development , recruitment, led several projects concerning Asssesment and Development Centres for leadership positions, participated in remodeling Total rewards systems (salary structure), market research and 360 feedback projects for corporations.Trainings delivered in Czech and English: leadership, communication, management performance and coaching skills for managers, TWI Job relations and Kata Coaching ( lean management methods)Lecture speech delivered on topic "Lean in HR" for HR managers Show less

Prague, The Capital, Czech Republic

Responsible for overall Corporate Social Responsibility in Prague and local community involvement activities, budget planning and due dilligence process. Lead editor of Internal Corporate magazine coordinating interviews, articles, design and leading internal magazine contacts committee. Participated in internal branding projects within the Prague center, organizing side wide leadership events and in close cooperation with central Public Affairs in Hamburg. Preparing communication to all… Show more Responsible for overall Corporate Social Responsibility in Prague and local community involvement activities, budget planning and due dilligence process. Lead editor of Internal Corporate magazine coordinating interviews, articles, design and leading internal magazine contacts committee. Participated in internal branding projects within the Prague center, organizing side wide leadership events and in close cooperation with central Public Affairs in Hamburg. Preparing communication to all employees in regards to external and internal PR. Participated in local emergency support trainings and crisis communication. Show less

Prague, The Capital, Czech Republic

Leading an international customer support team (back office), responsible for executing the global billing and customer account sub-processes for Italy, France and Global Export. Setting and meeting OPEX, KPI and Balance Scorecard objectives for team. Recognised for participating and delivering Internal quality audit team ISO/TS 2009 in 2010 and for MPI (Management and Protection of information) back office project. Outstanding teams invoice accuracy on average 98%.

Prague, The Capital, Czech Republic

Managing an international team in Customer Service (Front Office) Lubricants&Specialties for french market, responsible for Order To Cash transactions. Ensuring team delivers on matrics and daily targets by analysing weekly and monthly analysis of team performance ( KPI's- order entry accuracy, unaswered calls), CRM and SAP reports.Responsible for developping, training and coaching staff.Resolving escalated customer complaints. Profesionaly trained and regularily participated in recruitment… Show more Managing an international team in Customer Service (Front Office) Lubricants&Specialties for french market, responsible for Order To Cash transactions. Ensuring team delivers on matrics and daily targets by analysing weekly and monthly analysis of team performance ( KPI's- order entry accuracy, unaswered calls), CRM and SAP reports.Responsible for developping, training and coaching staff.Resolving escalated customer complaints. Profesionaly trained and regularily participated in recruitment process for all Customer Service. Several times awarded for high teams order entry accuracy. Show less

Prague, The Capital, Czech Republic

External cooperation with Results Coaching Systems s.r.o. currently Neuroleadership Group s.r.o. as a professional coach for middle to top management.Joint founder and coordinator of Results Coaches Club marketing activities in 2009-2010.Regular assessor of coaches final exam records within Neuroleadership group s.r.o. Prague

Master, French & Sociologie

Activities and Societies: theatre group

Erasmus

Erasmus

A Level, French, History, Economics

Activities and Societies: fencing, rowing and running French, Economic and History- A Levels