Jitka Vaňková Email and Phone Number

SAP CRM (Cloud4Customers) lead for CZ, SK, AT, HU, SI, HR, BiHProvide support to end users, provide expertise and training on new implementations in C4C, lead local roll outs and new projectsCreate process flows and define the processes as per business needsFocus on lead generation and execution of marketing campaigns Create reports and business analysisMaintain Master data with support of SAP MDMBe the NPS (Falcon) Champion and analyze deeply customers behaviourBe the Office 365 Enthusiast and provide training and support to end users, create internal process of usage

SALES & MARKETING SUPPORT• Retail sales – creative sales promotion, support with motivation program, POS materials• Foodservice sales – administration of FLM o SALES - sales data analysis, sales report creation and preparationo PROMOTIONAL TOOLS UTILIZATION – Overall administrative control on incidentals budget, fryers evidence, end user discounts evidence, analysis and reporting,o COSTS CHECKS & CALCULATIONS – price calculators, sending offers under FS Manager approvalo RECRUITMENT – administration linked to recruitment and personal procedures • Reporting and support FS CR manager• Marketing activities – overall administration linked to promotion programs. – participation during preparation, analyzing Loyalty program results , communication with suppliers, communication with FLM, info to CEE Marketing managerExecution of marketing activities – promo material and promo storage control, order, price calculation, leaflets and promo adverts – creation, translation, preparation, control of execution, necessary calculationsNPD – sampling, info, checking , initiative search• And another paperwork required by NSM, CM and FS KAM.OTHERS• CRM support - cooperation with CRM administrators CEE, implementation of improwements, cooperation with CEE administrators. Technical support for FLM with CRM.• Archive, translations

• Sales and marketing support for Adriatic, Serbia and Hungary• Translation of PR articles• Communication with customers (resellers, distributors)• Organization of sales campaigns• Preparing leaflets and POS• CRM data processing and analyzing• Implementation of corporate marketing strategy into our regional strategy with focus on market demand• Preparation of sales and marketing strategy in designated area – Adriatic and Serbia• Reporting

• communication with retail customers• organizing sales campaigns• selling the apparels to retailers• logistics• broadcast responsibility for the brand• assuring easy flow of the business and customer satisfaction• organizing fashion shows and parties related to the brand• sales forecasting• ensure successful in-store implementation• assist in marketing planning• preparing reports• post analysis