Dealing Chrysler, Jeep, Dodge, Ram, Mitsubishi, Fuso. • Handle telephone and personal inquiries from customers• Greeting customers and scheduling service appointments• Interact with customers to know the nature of their automotive problem• Ascertains automotive problems and services by listening to customer’s description of symptoms; clarifying description of problems, conducting inspections; taking test drives; checking vehicle maintenance records; examining service… Show more Dealing Chrysler, Jeep, Dodge, Ram, Mitsubishi, Fuso. • Handle telephone and personal inquiries from customers• Greeting customers and scheduling service appointments• Interact with customers to know the nature of their automotive problem• Ascertains automotive problems and services by listening to customer’s description of symptoms; clarifying description of problems, conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.• Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.• Develops estimates by costing materials, supplies, and labor; calculating customer’s payment, including deductibles.• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.• Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer’s approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.• In case of additional repairs inform the customers promptly• Deliver repaired vehicles to customers on time.• Follow up LPO’s, work orders & estimates for fleet customers• Maintains automotive records by recording problems and corrective actions planned.• Inform to customers, the available campaigns, recalls and the other company service offers• Updates job knowledge by participating in educational opportunities; reading manufacturers’ publications. Show less

Dealing Nissan, Infinity and Renault  Perform maintenance and repair on customer vehicles. Detecting and diagnosing faults in engines and parts.  Dismantling and removing engine assemblies, transmissions, steering mechanisms, suspension system and other components and checking parts.  Repairing and replacing worn and defective parts and reassembling mechanical components, by referring to service manuals as needed. Performing scheduled maintenance services, such as oil… Show more Dealing Nissan, Infinity and Renault  Perform maintenance and repair on customer vehicles. Detecting and diagnosing faults in engines and parts.  Dismantling and removing engine assemblies, transmissions, steering mechanisms, suspension system and other components and checking parts.  Repairing and replacing worn and defective parts and reassembling mechanical components, by referring to service manuals as needed. Performing scheduled maintenance services, such as oil changes, lubrications and engine tune-ups, to achieve smoother running of vehicles and ensure compliance with pollution regulations. Reassembling engines, Transmissions & Drive line units. Testing and adjusting mechanical parts after being repaired for proper performance.  Diagnosing and testing parts with the assistance of computers. Verifying vehicle serviceability by conducting test drive and adjusting controls and Systems.  Inspection of tires and wheel alignments.  Testing and repairing basic electrical circuits. Testing, charging and replacing batteries.  Diagnosing and repairing vehicle dynamic control systems.  Removing and replacing electrical units and assemblies. Diagnosing and repairing starting and charging systems.  Installing electronic control units and components. Show less

 Perform maintenance and repair on customer vehicles. Detecting and diagnosing faults in engines and parts.  Dismantling and removing engine assemblies, transmissions, steering mechanisms, suspension system and other components and checking parts.  Repairing and replacing worn and defective parts and reassembling mechanical components, by referring to service manuals as needed. Performing scheduled maintenance services, such as oil changes, lubrications and engine tune-ups,… Show more  Perform maintenance and repair on customer vehicles. Detecting and diagnosing faults in engines and parts.  Dismantling and removing engine assemblies, transmissions, steering mechanisms, suspension system and other components and checking parts.  Repairing and replacing worn and defective parts and reassembling mechanical components, by referring to service manuals as needed. Performing scheduled maintenance services, such as oil changes, lubrications and engine tune-ups, to achieve smoother running of vehicles and ensure compliance with pollution regulations. Reassembling engines, Transmissions & Drive line units. Testing and adjusting mechanical parts after being repaired for proper performance.  Diagnosing and testing parts with the assistance of computers. Verifying vehicle serviceability by conducting test drive and adjusting controls and Systems.  Inspection of tires and wheel alignments.  Testing and repairing basic electrical circuits. Testing, charging and replacing batteries.  Diagnosing and repairing vehicle dynamic control systems.  Removing and replacing electrical units and assemblies. Diagnosing and repairing starting and charging systems.  Installing electronic control units and components. Show less