Service And Operations Manager
• Managed & supervise banking operations in the branch.• Addressed customer inquiries, requests and grievances.• Processed applications for new accounts.• Produced reports for the branch on a daily basis.• Managed branch bills & payments.• Executed financial transfers including NEFT & RTGS, making & cancelling DDs.• Handled miscellaneous requests.• Co-ordinated with cyber and police departments to track and mitigate fraudulent activities.