• Improved efficiency of current ways of working by initiating continuous improvement projects after understanding the needs and pain points of the technicians.• Spearheaded the knowledge transfer process regarding the digitization of manufacturing batch records by conducting trainings for around 20 technicians and superintendents.• Reviewed past campaign data and conducted data analysis on key process parameters with Production Planning team, improving accuracy of future production planning efforts. • Implemented Excel VBA codes to update Shift Report templates, enhancing process efficiency and reducing time taken to implement template changes by around 75%.

• Devised a digital marketing campaign to raise awareness about financial planning and investments for Singaporeans aged 25 to 35.• Completed essential examinations regarding insurance and other financial products.

• Improved employee payment process efficiency by analyzing needs of Payroll Department through implementation of an automation program.• Initiated an automation program design that processed backend subscription for customers subscribing to the World Cup live telecast with 3 other team members. • Introduced an automation program to help the Auditing department balance accounts and books.• Consolidated research on new software and presented it to management team for evaluation.