Jivan Singh Email & Phone Number

College Point, New York

•Manage a team of 40 service technicians and dispatchers, united under the common goals of efficiency and profitability. •Excelling in customer service by addressing concerns and complaints quickly and professionally.•Perform administrative tasks such as payroll, scheduling vacations and industry related paperwork. •Study department metrics to define patterns and work to lessen recurring issues. •Well versed on industry knowledge, laws and codes. Ensures that service department adheres to all regulations. •Regularly audit work being done to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly.

John F. Kennedy International Airport

•Provided information to customers regarding transportation to and around airport terminals.•Processed over 150 vehicle returns daily, inspecting for any damages and necessary maintenance.•Handled customer feedback, both negative and positive. It was my duty to make sure they left satisfied with their overall experience. •Kept lot organized for ease of access and traffic flow.

South Richmond Hill, New York, United States

•Organized and coordinated masonry crews to execute contracts for clients.•Responsible for sourcing and purchasing of job specific masonry material.•Handled invoicing and receipt of payments for completed contracts.•Communicate with General Contractors to maintain project deadlines and solutions to job specific problems.

Bachelor'S Degree, Economics

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies