Trusted partner focused on helping organizations achieve a competitive advantage, improve operational efficiency and boost service levels. Future State Inc. specializes in development and implementation of business transformation leveraging technology delivering measurable bottom-line results. Clients have realized cumulative savings of more than $750 million in a broad range of functions and industries. Areas of expertise include:• Digital / Business / IT Transformation• ERP/SAP Strategy, Program Execution and Operation• Governance / TMO (Transformation Management Office) / PMO (Program Management Office)• Program / Project ManagementLead delivery initiatives for this consulting firm. Successfully delivered digital transformation, business transformation, PMO mobilization, business analytics, and SAP implementation initiatives for clients in the life sciences, distribution and CPG industries. • Digital Transformation – Program managed phases of a $330+ million business transformation program for a global biomedical waste management company transforming the organization’s business functions, organizational structure, and entire IT application portfolio. Engaged by the client to manage a Big 4 team of 400+ consultants for the firm’s most complex North American business transformation during 2018. IT scope included SAP S/4 HANA, PeopleSoft, SuccessFactors, Coupa, MuleSoft, Concur, and Xactly.• Business Transformation – Program managed the turn around of the business analytics portion of a $300+ SAP business transformation program for a Fortune 500 consumer products company resulting in a reduction of planned spend by 50% and a doubling of deliveable completion productivity for this SAP S/4 HANA initiative.• SAP Program Management – Program managed $100 million SAP supply chain installation initiative for a Fortune 500 retailer and distributor resulting in improved customer order fulfillment experience and a 25% return on investment.

Led business facing delivery of initiatives for this consulting firm. Successfully delivered strategy, PMO, business process transformation, ERP, business intelligence and business analytics initiatives for clients in the retail, healthcare, and financial services industries. • P & L Management – Lead P&L for delivery of business transformation and business intelligence / analytics initiatives for this consulting organization. Managed service strategy, delivery process, recruiting, service offering definition, and sales support initiatives resulting in earning 40% of the profit for this $35 million company. Managed C-level executive relationships resulting in a 30% increase in new clients and expanded revenue. Managed a consulting organization that realized $100 million annual client savings.• Program Governance – Led development of and training for a program governance methodology including program management and portfolio management best practices resulting in a new firm wide adoption of the methodology for all large scale projects.• Business Transformation – Led or managed staff with healthcare engagements in Stars, care management, utilization management, and claim management. In one example, validated the project portfolio of a health plan resulting in substantial savings for the client including a potential reduction in 30% of claims expense. Led digital assessments. In one example, a retail client’s buy online / pickup at store initiative was experiencing logistics problems. During a three week engagement, identified $8 million in annual savings for the client while resulting in improved service levels for digital channel customers.

Leading Abbott global ERP business transformation strategy, enterprise-wide program delivery and ongoing efforts. • Business Transformation – Managed annual $60+ million in new business transformation activity including finance, supply chain, hr and manufacturing initiatives to support global business operations. • Business / IT Strategy Formation – Refreshed Abbott SAP strategy and roadmap for this $750 million rollout by evaluating other life science companies roadmaps, developing release management strategy, resulting in increased business benefit of 250% for new initiatives. • Global Operation Management – Managed an annual budget of $80 million and a global staff of 275 and indirect budget of $40+ million and a global staff of 50. Benchmarked existing operation against other life sciences installations identifying system operation and cost opportunity. Initiated and negotiated a global outsourcing contract that resulted in a $10 million annual cost savings.

Led SAP product strategy and delivery efforts for this human resources business processing outsourcing firm. Provided marketing support for strategic SAP Fortune 200 global clients. Managed SAP and Hewitt proprietary product transition and transformation delivery programs for a portfolio of Fortune 200 global HR outsourcing clients. Led fit gap analysis between SAP HR releases and Hewitt proprietary solutions in HR master data objects and HR analytics / reporting domains. Managed offshore services provider.

Director, SAP FactoryCreated and implemented a strategy to reduce global SAP Development and Operations costs by more than 50% for this outsourced large scale SAP installation resulting in net savings of $30+ million in development costs and $150+ million in operation costs annually.

Directed a portfolio of Application Projects in excess of 20 concurrent projects, up to $30 million annual spend, over 200 team members in projects, and vendor management for software and consultants. Strategic Enterprise Planning – Partnered with Executive Team at business unit level in the development of the business strategy and enabling technology strategy. Formulated strategy and approach for an SAP system that fully integrated areas of the business, reduced cycle time and costs for new product introduction, and extended self-serve business model for agents. • Program Management Office – reduced cycle time, cost of new development and maintenance by 50%. • Process Improvement/Application Development – Led enterprise-wide strategic initiatives, business process reengineering and applications development in Accounting, Finance, Procurement, Product Introduction, Service Center Operations, HR/Compensation and Claims Processing.

TSC is a technology consulting firm with $170 million in annual revenues and 800 employeesRecruited to lead large system architecture and consulting initiatives.• Completed business requirements analysis and development for telecommunications and manufacturing companies including Pacific Telephone and Georgia-Pacific.• Collaborated with project teams to revise and modify scope of projects, achieving increases of up to $3 million in consulting fees.

SHL was a technology consulting firm with $2 billion in annual revenues acquired by MCI and then by EDS.Project Director/Manager of System Integration, Midwest RegionP&L responsibility for $9 million in annual consulting fee revenues, performing “Big 5” partner level client marketing and management activities.• Led teams of up to 30 with revenues of more than $5 million to quickly and efficiently deliver solutions to customers.• Implemented $300 million billing system in six weeks. Major telecom customer, Ameritech, had recently acquired new outsourcing contract requiring a system to manage servicing and billings of $300 million annually on a short implementation cycle of 6 weeks. Completed system on time and on budget, expanding account revenues more than $4 million and winning additional future consulting revenues.

The CME is the U.S.’s largest futures and options exchange with $500 million in annual revenues and 1,100 employeesSelected to evaluate technology strategies in preparation for development of new trading and clearing systems for the exchange. Evaluated technologies and defined requirements for new trading management systems. Identified flaws in system that presented potential risks and developed systems to minimize out trade losses.

Managed M&A due diligence, operation reviews, market analysis, EDP audit and application system design and implementation for clients including Ameritech, Sears, and Bekins Van Lines. Developed experience and utilization database for insurance industry. Evaluated telecom costs for financial service organizations, saving more than $4 million. Led implementation of client trading brokerage and credit card processing and point of sale systems (Unocal).

Supported retail banking computer system installation support and operations review for Fortune 50 banking institutions.