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J. S Email & Phone Number

Payment Operations Analyst at Silverspin
Location: Birkirkara, Malta 6 work roles 4 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Payment Operations Analyst
Location
Birkirkara, Malta
Company size

Who is J. S? Overview

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Quick answer

J. S is listed as Payment Operations Analyst at Silverspin, a with 174 employees, based in Birkirkara, Malta. AeroLeads shows a matched LinkedIn profile for J. S.

J. S previously worked as Payment Operations Analyst (Igaming) at Silverspin and Customer Support Advisor at Wpt Global. J. S holds Associate'S Degree, English Language And Literature/Letters from Baekseok Culture University.

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Email format at Silverspin

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Silverspin

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Profile bio

About J. S

Experienced Igaming company. Casino, Poker, Slot, Video game.

Current workplace

J. S's current company

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Silverspin
Silverspin
Payment Operations Analyst
Birkirkara, MT
Website
Employees
174
AeroLeads page
6 roles

J. S work experience

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Payment Operations Analyst (Igaming)

Birkirkara, Mt

Game Presenter

Malta

Monitor multiple live chats and communicate with customersDealing with Casino Games (Black Jack, Baccarat, Roullette, Top card, Poker)Follow company policies and practices regarding player safety, protection, and responsible gamingHost and deal with a variety of casino games in a studio and live on camera for real players in a rotating shift(work) environment.Interact with, and provide an engaging and rewarding experience for live players.Participate in table promotions and internal and external media campaigns.Always maintain the highest professional standards.Entertainment, make-up, modeling, and communication workshops.

Jun 2022 - Jun 2023

Customer Support Specialist

Gaming

South Korea

Handles and resolves customer’s issues via phones(inbound,outbound), Emails and online chat toolsProvides answers and solutions to customers in a professional and respectful mannerCommunicate with operators and handle incoming requests via e-mail and trouble ticketing system and any othersystem trainedGuarantees an unparalleled customer service exeprience and preserve the image of the company since they arethe first line of comminication within te customersMeets or exceeds KPI targets on effectiveness and efficiency Creation and maintenance of standard responses to frequently asked questions and upcoming situations

Nov 2021 - Apr 2022

Sales And Marketing

Gaming

South Korea

Developed and promoted casino promotions tailored to different countries.Uploaded promotion landing pages on the homepage and monitored click-through rates.Translated the website content from English to Korean(Korean to English).Established trusted relationships with customers and performed as a key account manager for extensive relationswith multiple branches.Uploaded promotions on online platforms, company websites, and social media.Managed entry fees and minimum betting amounts in negotiations and contracts with B2B and B2C partners(10+ airlines, MICE, 100+ corporations).Reported and forecasted KPI goals using Excel and PowerBI, presented market and promotional ideas usingPowerPoint.Demonstrated exceptional ability to provide customers with promotions and brand information aimed atconversion and brand revenue.Resolved and documented customer complaints via phone and email.Handled and responded to product inquiries in English via phone and email.Managed high depositor customer portfolios, offering tailored services and promotions.Provided customers with up-to-date information on promotions, contests, and special events being promoted.Expanded knowledge through market analysis, industry trends, and competitor monitoring.Provided market customer support for financial, functional issues, and account closure inquiries.Acted as the organization's representative during events and conferences.

Apr 2016 - Mar 2021
Team & coworkers

Colleagues at Silverspin

Other employees you can reach at silverspin.com. View company contacts for 174 employees →

4 education records

J. S education

FAQ

Frequently asked questions about J. S

Quick answers generated from the profile data available on this page.

What company does J. S work for?

J. S works for Silverspin.

What is J. S's role at Silverspin?

J. S is listed as Payment Operations Analyst at Silverspin.

Where is J. S based?

J. S is based in Birkirkara, Malta while working with Silverspin.

What companies has J. S worked for?

J. S has worked for Silverspin, Wpt Global, Evolution, and Gaming.

Who are J. S's colleagues at Silverspin?

J. S's colleagues at Silverspin include Håkan Jansson, Robert Blomdalen, Daniel Josefson, Leah Grech Bonett, and Oleksandr Lytovko.

How can I contact J. S?

You can use AeroLeads to view verified contact signals for J. S at Silverspin, including work email, phone, and LinkedIn data when available.

What schools did J. S attend?

J. S holds Associate'S Degree, English Language And Literature/Letters from Baekseok Culture University.

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