Jizreth Macy Alip Email & Phone Number

Baguio, Car, Ph

Philippines

• Managed the end-to-end process of multiple projects, including overseeing creative development, production timelines, and client deliverables. Successfully executed 13 projects within budget and timeline constraints, resulting in client satisfaction rates of over 90%.• Re-arranged the jingle of Metro Ayala Stores and Supermarkets. The jingle was strategically played in allbranches across the Philippines, leading to a consistent brand experience for customers.• Composed and produced a catchy jingle for St. Ives, resulting in a successful South East Asia social media campaign with over 1 million views and an increase in brand awareness by 20%.• Developed and executed comprehensive branding strategies, resulting in increased brand recognition and market presence for the company.• Implemented robust systems and streamlined processes, improving overall operational efficiency and productivity.• Effectively sourced and secured new clients, leveraging strong negotiation and relationship-building skills.• Oversaw and managed the company's social media platforms, driving engagement and expanding the online reach of the brand.

Philippines

-Project Manager to Learning and Development initiatives-Project Manager to Internal Communications-Community Manager-Team Leader to Executive Assistants in the matching stage

Philippines

Philippines

• Collaborated with the Learning Experience Manager to facilitate the delivery of engaging and effective learning courses for the company.• Provided valuable support to the instructional designers and content writers, assisting them in overcoming obstacles and ensuring smooth workflow.• Took the lead in organizing and executing three highly successful events throughout my tenure.• Implemented efficient workflows, streamlined documentation processes, and established a comprehensive file management system for new projects.• Effectively coordinated meeting schedules among stakeholders residing in different time zones, ensuring seamless communication and collaboration.• Created and maintained a digital dashboard using tools such as Notion and Coda, serving as a centralized wiki and project dashboard for easy access to information and project updates.•

Philippines

I helped executives reach their 10x potential by proactively taking on various tasks, giving them more time for things that matter.• Scheduled and coordinated meetings, appointments, events, and travel arrangements for executives, ensuring smooth operations and efficient use of time.• Managed email inbox by organizing emails into folders based on relevancy and summarizing actionable items into tasks using Asana or similar task management tools to improve productivity and prioritize tasks effectively.• Proven ability to utilize ChatGPT and AI tools to streamline workflow processes, automate repetitive tasks, and enhance productivity for executives and teams.

• Increased social media followers by 50k through consistent creation of engaging daily content, resulting in a 19% growth in audience size.• Managed the company's online community and educational unit, fostering positive engagement andincreasing customer loyalty by 15%.• Collaborated with media partners to develop and execute successful marketing campaigns, leading to a 25% increase in brand visibility and awareness.

• Managed the end-to-end production process of MIDI files, ensuring timely delivery and quality control,resulting in a 10% increase in customer satisfaction.• Curated a dynamic monthly song lineup tailored to market preferences and latest releases, resulting in a 15% increase in user engagement and playlist downloads.• Coordinated recording sessions with renowned voice talents and conducted thorough quality checks on lyrics, music, and recordings prior to market release, achieving an error-free launch rate of 98%.

Baguio City, Cordillera Admin Region, Philippines

La Trinidad, Cordillera Admin Region, Philippines

Mandaluyong, National Capital Region, Philippines

• Assisted agents in resolving escalated customer issues, resulting in a 30% decrease in customer complaints.• Implemented a new ticket management system, resulting in a 20% increase in the efficiency of ticket resolution.

Mandaluyong, National Capital Region, Philippines

• Retained 90% of customers who were considering switching to another mobile service provider through effective problem-solving and personalized solutions.• Successfully resolved conflicts with clients who threatened to sue the company, resulting in a 75% decrease in legal actions taken against the company.• Implemented a customer loyalty program that increased customer retention rates by 20%, saving the company potential lost revenue.

Mandaluyong, National Capital Region, Philippines

• Resolved customer inquiries and issues with a 95% satisfaction rate, exceeding the company's target of 90%.• Managed a high volume of 50-60 customer inquiries and issues per day, consistently meeting the department's productivity goals.• Implemented new customer service strategies resulting in a 20% decrease in average call duration, allowing for increased efficiency and improved overall customer satisfaction.

Manila, National Capital Region, Philippines

• Closed deals with key clients, leading to a record-breaking production of 100k shirts in 2014, surpassing the previous year's output by 20%.• Strengthened communication and collaboration between suppliers and the business, resulting in a decrease in delivery delays by 15%.• Implemented an efficient workflow system that streamlined the project production process from printing to client delivery, reducing overall turnaround time by 10%.

Baguio City, Cordillera Admin Region, Philippines

• Proficient in crafting compelling narratives, developing unique characters, and building immersive worlds that captivate readers' attention and evoke emotion.• Strong creative thinking and problem-solving skills, consistently delivering innovative and fresh perspectives in storytelling to engage and entertain readers.

Baguio City, Cordillera Admin Region, Philippines

• Extensive experience as a professional drummer, with a deep knowledge of various drumming styles,techniques, and musical genres.• Comprehensive understanding of music theory, rhythm, and notation, enabling effective instruction in reading drum sheet music and improvisation.• Track record of successfully preparing students for performances, auditions, and examinations, ensuring they are confident and well-prepared.

Bachelor Of Arts - Ba, Music

Special Science Program