Over the years, I have worked on a variety of independent contracts where I offer my services on developmental and copy-editing as well as proofreading, covering a diverse portfolio of written work ranging from speculative fiction to doctoral theses, working titles, and personal writing. I am familiar with reference management software (Endnote, Mendeley) and enjoy the challenge of deep internet research.

Provide consistent and engaging experience for existing home-shopping customers and new patrons, which includes anticipating needs and preferences while conducting each client’s transaction with outstanding care to ensure their satisfaction. As a Harris Teeter associate, my goal is to surpass the level of customer service any patron might expect and live up to the long-established company ethos. I use strong mediation skills to resolve issues if a customer is unsatisfied. This position also requires teamwork to achieve departmental goals and I have happily and dutifully performed among my colleagues to maintain customer service excellence.

I read and evaluated responses to standardized ESL tests for primary school students, as well as short-form compositions by native English speakers in their high school English class prompts. Skills assessed for students in each essay included the determination of appropriate evidence, the use of collaborative techniques, and students’ focus on topic and objectives. I compared their performance against presented batches to form a personal standard and move among them adequately and swiftly.

Clerical duties at startup firm specializing in tort law. I was in charge of purchasing and transport, editing documents, retrieving case material, and general office duties. I drove confidential interactions with new clients nationwide and served as liaison between clients and a corresponding attorney. My duties also included maintaining firm records and intake catalog.