At Thought Design, we customize team and leadership development programs that unearth next-level potential.

* Responsible for marketing the event venue to achieve maximum financial utilization of the venue.* Reorganized the marketing materials including social media, website, virtual tour, and brochures to achieve better marketing results.* Leader for event execution including coordination and management of event vendors (e.g., food beverage, and entertainment)* Responsible for member communication and events.

• Responsible for total club operations including recruitment and management of 45 staffers, facility maintenance, member engagement, new member recruitment and coordination of school district events at the facility. • Managed staff and membership engagement during the difficult Coronavirus shut down including organizing virtual and social distance member events. • Created policy and training for the staff to achieve cleanliness, friendliness and engagement for the members.• Organized all marketing material and membership communication.• Increased membership by 60%.• A key member of the new operating system software upgrade and implementation.

General Manager, January 2003 to May 2009• Responsible for all club operations including recruitment and management of 80 staffers, facility maintenance, member engagement, and coordination of member events with department leaders. • Athletic Club cleanliness, friendliness and member communication were key achievements. • Increased membership by 50%.• A key player in membership retention and relations.Operations Director, January 2000 to January 2003• Managed the facility infrastructure and daily operations.• Responsible for all vendor management.Assistant Manager, December 1996 to January 2000• Managed daily operations including recruitment, scheduling and training of staff. Also responsible for daily cash management and event execution.