- Applied in depth understanding of CRMs such as SalesForce, DecisionPoint, and MapYourShow to bolster pre-show and on-site processes for 19,500+ attendees of the BIO 2024 International Convention - Aided in event registration logistics for a network of 245 companies, NGOs, and/or international delegations through data entry, prompt communication, and excellent customer service - Collaborated cross-team with Marketing, Sales, and International to execute diverse creative tasks including webinar design, PowerPoint formatting, sales pitch decks, and configuring Adobe files

- Created and implemented a detailed organizational system for backroom stock (1000+ units) to address persistent issues in stock management - Improved efficiency of stock intake by reducing employee hours needed per shipment as well as overall completion time - Increased RFID stock accuracy to 99% and decreased total of aged/incomplete shipments to zero - Budgeted, designed, and executed structural and aesthetic remodels of backroom spaces including staff bathroom, customer satisfaction tracker, and weekly metrics display while staying within brand marketing guidelines.

- Quickly developed an extensive lexicon of products and procedures, as well as demonstrated a mastery of advanced customer service skills such as conflict resolution and communication- Earned the distinction of “Employee of the Quarter” within the first quarter of employment, and received a promotional offer within four months

• Led a team of 10 young adults through an intensive range of service projects with 12 different non-profit/government organizations across California, Washington, and Montana• Managed elaborate logistics such as team calendar, daily quantifiable accomplishments, strict budgeting of federal finances, and efficient division of tasks • Contributed to organizational sustainability by creating a comprehensive client data tracking system for Afghan, Syrian, and Ukrainian refugees being resettled with World Relief Modesto• Supported The Making a Difference Foundation in coordinating and executing large scale food distribution efforts, yielding an output of 434,430 pounds of food in under 5 weeks• Bolstered the efforts of several Santa Cruz County Parks initiatives, such as near-threatened species habitat restoration through the planting of over 200 native species, increasing trail safety and accessibility for elderly and/or disabled users on over 4 miles of trail, and implementing long-term erosion control efforts in the form of drain rock stars and water bars

• Oversaw all procedures for waterfront affairs, including guarding youth age 8-18 throughout high action activities such as kayaking, tubing, and swimming on the Broad River • Applied calm and critical problem solving in high pressure situations like medical emergencies, rapidly shifting environmental conditions, and behavioral health crises

• Oversaw registration, catering, and calendar for annual Conference of 500 youth participants for a 2-day event focused on creating impactful social change through the teachings of Nobel Peace Laureates• Engaged in collaborative planning with domestic and international partners to execute virtual programming such as dual language workshops on inclusive language and LGBTQ+ education

• Maintained and forged new connections with partners, donors, and members through the drafting and editing of monthly newsletters, email updates, and social media posts across multiple platforms• Developed working partnerships with other organizations dedicated to social change and sustainable service such as Pride Student Union and Arab Student Union

• Guided groups of 9-12 year olds through daily activities to improve self esteem, build trust, and foster progressive conflict resolution among predominately underserved Black and Latiné youth