Information Technology Service Desk Manager
Current
Dec 2023 - Present
AeroLeads people directory · profile
John "Jj" Joseph Email & Phone Number
Information Technology Service Desk Manager
at
Employers Council
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Information Technology Service Desk Manager
Location
Denver, Colorado, United States
Company size
Who is John "Jj" Joseph? Overview
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Quick answer
John "Jj" Joseph is listed as Information Technology Service Desk Manager at Employers Council, a with 201 employees, based in Denver, Colorado, United States. AeroLeads shows a matched LinkedIn profile for John "Jj" Joseph.
John "Jj" Joseph previously worked as Information Technology Service Desk Manager at Silverlane Technology @ Employers Council and Senior Technical Support Analyst at Silverlane Technology. John "Jj" Joseph studied at University Of North Texas.
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Email format at Employers Council
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Employers Council
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Profile bio
About John "Jj" Joseph
I am an enthusiastic, driven IT professional with a diverse background specializing in application and hardware support. With a focus on leadership and attitude I bring a winning mindset and unique approach to problem solving and teamwork.
Current workplace
John "Jj" Joseph's current company
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Employers Council
6 roles
John "Jj" Joseph work experience
A career timeline built from the work history available for this profile.
Information Technology Service Desk Manager
Silverlane Technology @ Employers Council
Mar 2022 - Dec 2023
Senior Technical Support Analyst
Jun 2021 - Mar 2022
System Access Administrator
+ Wide scope of hardware and application (1100+ applications) support for desktops, laptops, peripherals and mobile devices including remote support+ System Access Administration supporting a wide range of onboarding/offboarding duties and network administration processes+ LDAP administration, Service Now ticketing and documentation, training and mentoring new employees
Jul 2017 - Jun 2021
Technical Team Lead
TECHNICAL LEAD – IBM Boulder FIMS (Federal Infrastructure Managed Svcs.)+ Network monitoring, RSA administration and remote support+ Account Management and Server Access Administration+ Tier 1 - Tier 2 support and ticket creation for Veterans Administration+ Responsible for 15 phone agents that reported to me
Jun 2015 - Jun 2016
Senior Technical Analyst
SENIOR TECHNICAL ANALYST – IBM Boulder IIA (Fire) Help Desk+ Technical Lead for the IIA Help Desk which is the application support focal point for the agencies involved in wildfire suppression including BLM, BIA, National Park Service, Forest Service, U.S. Fish and Wildlife Service, FEMA, NIFC and more+ Application support and LDAP administration for the following Interagency Applications: ABS (Aviation Business System), ICBS-R (Interagency Cache Business System Re-engineering), ISuite, ROSS (Resource Ordering and Status System), and VIPR (Virtual Incident Procurement) and NIFC FAMWEB applications as well such as FPA, AFF, 209, and WFDSS. + IIA Knowledge Management Team focal, Technical Writing, authoring Knowledge Management articles, procedures and processes+ eAuthentication (USDA Authentication standard) Team focal
Jun 2010 - Jun 2015
Team & coworkers
Colleagues at Employers Council
Other employees you can reach at employerscouncil.org. View company contacts for 201 employees →
JC
Jorie Cotton, Lpc, Phr, Disc
Colleague at Employers CouncilDenver, Colorado, United States
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MW
Michelle Walters
Colleague at Employers CouncilGreater Phoenix Area, United States
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CR
Chris Rotar
Colleague at Employers CouncilLittleton, Colorado, United States
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ZA
Zandy Ahern
Colleague at Employers CouncilDenver Metropolitan Area, United States
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SA
Sandy Alexander
Colleague at Employers CouncilDenver, Colorado, United States
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JC
Judith Coutts
Colleague at Employers CouncilDenver, Colorado, United States
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BE
Bourne Errol
Colleague at Employers CouncilGeneva, Switzerland
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CG
Cara Greek, Phr
Colleague at Employers CouncilChandler, Arizona, United States
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KR
Krista Rahe
Colleague at Employers CouncilDenver, Colorado, United States
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KC
Karen Collins
Colleague at Employers CouncilLongmont, Colorado, United States
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Jorie Cotton, Lpc, Phr, Disc
Colleague at Employers CouncilDenver, Colorado, United States
View →
MW
Michelle Walters
Colleague at Employers CouncilGreater Phoenix Area, United States
View →
CR
Chris Rotar
Colleague at Employers CouncilLittleton, Colorado, United States
View →
ZA
Zandy Ahern
Colleague at Employers CouncilDenver Metropolitan Area, United States
View →
SA
Sandy Alexander
Colleague at Employers CouncilDenver, Colorado, United States
View →
JC
Judith Coutts
Colleague at Employers CouncilDenver, Colorado, United States
View →
BE
Bourne Errol
Colleague at Employers CouncilGeneva, Switzerland
View →
CG
Cara Greek, Phr
Colleague at Employers CouncilChandler, Arizona, United States
View →
KR
Krista Rahe
Colleague at Employers CouncilDenver, Colorado, United States
View →
KC
Karen Collins
Colleague at Employers CouncilLongmont, Colorado, United States
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2 education records
John "Jj" Joseph education
Education record
Education record
FAQ
Frequently asked questions about John "Jj" Joseph
Quick answers generated from the profile data available on this page.
What company does John "Jj" Joseph work for?
John "Jj" Joseph works for Employers Council.
What is John "Jj" Joseph's role at Employers Council?
John "Jj" Joseph is listed as Information Technology Service Desk Manager at Employers Council.
Where is John "Jj" Joseph based?
John "Jj" Joseph is based in Denver, Colorado, United States while working with Employers Council.
What companies has John "Jj" Joseph worked for?
John "Jj" Joseph has worked for Employers Council, Silverlane Technology @ Employers Council, Silverlane Technology, Nutrien, and Ibm.
Who are John "Jj" Joseph's colleagues at Employers Council?
John "Jj" Joseph's colleagues at Employers Council include Jorie Cotton, Lpc, Phr, Disc, Michelle Walters, Chris Rotar, Zandy Ahern, and Sandy Alexander.
How can I contact John "Jj" Joseph?
You can use AeroLeads to view verified contact signals for John "Jj" Joseph at Employers Council, including work email, phone, and LinkedIn data when available.
What schools did John "Jj" Joseph attend?
John "Jj" Joseph studied at University Of North Texas.
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