Jyothsna Jayaprakash Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

- Preparation of monthly & quarterly KPI reports to the management.- Present detailed quality audit reports to senior management for informed decision-making.- Identify and assess missed standards, documenting it in the system for the concerned department and to approve the proposed action plan to maintain & enhance the brand and image.- Identify and analyze strengths and weaknesses of current standard practices by benchmarking competitors in the market.- Oversee agent site… Show more - Preparation of monthly & quarterly KPI reports to the management.- Present detailed quality audit reports to senior management for informed decision-making.- Identify and assess missed standards, documenting it in the system for the concerned department and to approve the proposed action plan to maintain & enhance the brand and image.- Identify and analyze strengths and weaknesses of current standard practices by benchmarking competitors in the market.- Oversee agent site visits, ensuring effective internal and external communication channels.- Evaluate service audits conducted by agents to maintain and enhance service quality. Show less

United Arab Emirates

- Developing and implementing quality control audit plans.- Preparing and presenting quality audit reports to senior management.- Assess the quality of services in different fine dining restaurants, hotels & other service centers against the Forbes & LQA service standards.- Identify and analyze strengths and weaknesses of current standard practices by benchmarking competitors in the market.- Inspection of assets, service and entertainment sectors of Emaar.- Responsible in… Show more - Developing and implementing quality control audit plans.- Preparing and presenting quality audit reports to senior management.- Assess the quality of services in different fine dining restaurants, hotels & other service centers against the Forbes & LQA service standards.- Identify and analyze strengths and weaknesses of current standard practices by benchmarking competitors in the market.- Inspection of assets, service and entertainment sectors of Emaar.- Responsible in highlighting critical maintenance concerns & identify recurring issues impacting Residences, Hotels and Entertainment assets & customer experience. Show less

Dubai, United Arab Emirates

- Inbound & outbound calls for reminders and queries related to delays in credit card payment and loans.- Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department.- Reviewed the list of default clients, their financial history to provide payment plans. Developing debt collection strategies and plans.- Assisted in collecting required documentation in regards to disputes and unpaid statements.- Searching publicly available databases to track down… Show more - Inbound & outbound calls for reminders and queries related to delays in credit card payment and loans.- Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department.- Reviewed the list of default clients, their financial history to provide payment plans. Developing debt collection strategies and plans.- Assisted in collecting required documentation in regards to disputes and unpaid statements.- Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks, and loan documents.- Preventing repeated payment delinquency by negotiating manageable debt payments.- Negotiating settlements to receive payment on a certain percentage of the debt. Show less

Dubai, United Arab Emirates

- Verified documents and information of companies from the bank’s company listing which is run against company approval policy to see if it meets the bank’s mentioned criteria.- Coordinating with different teams to get the MI Reports & client account details.- Preparing client reports based on their credit worthiness.- Circulating client reports to the management team within the set timelines.

Dubai, United Arab Emirates

Worked with the Freight forwarding Division and learnt about-- Investigating and planning the most appropriate route for a shipment, taking into account the perishable or hazardous nature of goods, cost, transit time and security- Arranging appropriate packing, taking into account the climate, terrain, weight, cost and nature of goods and also the delivery and warehousing of goods at their final destination.- Negotiating contracts, transportation and handling costs.-… Show more Worked with the Freight forwarding Division and learnt about-- Investigating and planning the most appropriate route for a shipment, taking into account the perishable or hazardous nature of goods, cost, transit time and security- Arranging appropriate packing, taking into account the climate, terrain, weight, cost and nature of goods and also the delivery and warehousing of goods at their final destination.- Negotiating contracts, transportation and handling costs.- Obtaining, checking and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with other countries' regulations and fiscal regimes.- Offering consolidation services by air, sea and road, ensuring cost-effective and secure solutions to small shippers who have insufficient cargo to require their own dedicated units.- Arranging insurance and assisting the client in the event of a claim.- Utilizing e-commerce, internet technology and satellite systems to enable real-time tracking of goods Show less

Bachelor Of Business Administration - Bba

Master Of Business Administration - Mba

Education record

Education record