Field Service Representative
CurrentServicing of D locations to an agreed visit frequency within a specified geographic area based on postcode assignment, establish and Implement Best Practices of Asset Management to achieve the most efficient supply chain and improve an agreed set of KPI measures, building relations with a network of key contacts at these locations to establish and maintain CHEP equipment controls, to train and influence Distributor locations to ensure the CHEP service is delivered, leading to improved customer satisfaction, collection performance, reduced growth, reduced equipment losses and subsequently improved profitability for CHEP, maximising asset productivity by ensuring CHEP equipment is appropriately used and returned/collected efficiently, carry out planned seasonal activities and oriented activities in order to achieve targets on a KPI basis i.e. asset leakage and FTR, developing commercial agreements with D locations where CHEP equipment is used within the supply chain, identify profitable new business opportunities in both E & D supply chains, convert or feedback on market and customer information to relevant teams, developing Participating Distributor Agreements where full liability is accepted by D accounts, achieve Quarterly agreed baseline targets on an individual and as part of a team objective, negotiating with D accounts, visiting and auditing all new locations and negotiating the Deed of Co-operations with the new D, execution of all CHEP equipment audit programs to an agreed management process, misuse audit program and action/improvement plans to improve Distribution point locations, support stray recovery programs by regularly reporting equipment which is sited outside of the pool and arrange recovery against target, make a positive contribution to the achievement of the team stray recovery targets, daily use of Siebel contact management system to report all activity, monthly reports relating to field activity. Leading Indas LSP Project from 2018.
