Customer Success Director
Current
Aug 2024 - Present
AeroLeads people directory · profile
James Jarvis Email & Phone Number
Customer Success Director
at
Eseye
1 work email found
@eseye.com
4 phones found area 794, 148, and 512
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Director
Location
Greater Guildford Area, United Kingdom
Who is James Jarvis? Overview
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Quick answer
James Jarvis is listed as Customer Success Director at Eseye, based in Greater Guildford Area, United Kingdom. AeroLeads shows a work email signal at eseye.com, phone signal with area code 794, 148, 512, and a matched LinkedIn profile for James Jarvis.
James Jarvis previously worked as Service Delivery Director at Eseye and Head of Customer Relationships at Eseye. James Jarvis holds Bachelor Of Engineering (Beng), Electrical, Electronics And Communications Engineering from University Of Southampton.
Company email context
Email format at Eseye
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{first_initial}{last}@eseye.com
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AeroLeads found 1 current-domain work email signal for James Jarvis. Compare company email patterns before reaching out.
Profile bio
About James Jarvis
With over 8 years at Eseye and 20 years+ in cellular Telecoms, I am deeply committed to leading customer focused service delivery in the dynamic field of cellular IoT. With a background and expertise in help desk support and service delivery management, coupled with certifications like ITILS v3 and AgilePM®, I aim to ensure that customers fully harness the benefits of complex technologies. At the core, my mission is to drive excellence and innovation in technical service delivery, reflecting Eseye dedication to customer success and technological advancement.As the Customer Success Director, I've been instrumental in structuring our Service Delivery function, optimizing infrastructure to bolster customer experiences worldwide. The skills I've honed include meticulously managing technical support services for over 700 clients and leading a technical support team across multiple continents. Our team’s efforts have been key in enabling customers to deploy and support IoT solutions seamlessly, ensuring that Eseye remains at the forefront of IoT service excellence.
Listed skills include Telecommunications, Open Source Software, Integration, Bss, and 38 others.
Current workplace
James Jarvis's current company
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7 roles · 27 years
James Jarvis work experience
A career timeline built from the work history available for this profile.
Service Delivery Director
Responsible for the Global Service Desk infrastructure and Service Delivery processes, to ensure our customers can realise all the benefits of key Eseye technologies and experiences when deploying and supporting their IoT solutions.
Head Of Customer Relationships
Responsible for the delivery of technical support services to over 700 customers world wide operating a large range of enterprise M2M devices. Management of a team of technical support engineers based in the UK, US, India and Australia responding to customer requests 24x7.
May 2016 - May 2019
Director - Global Customer Support
Director of Global Customer Support running a dedicated team of technical support Engineers for our customer base across the Globe 24x7 365 days a year, running one of Evolving Systems software applications; Dynamic Sim Allocation, Service Activation, or Mediation platforms. Providing technical and commercial management to the business for new and existing customers. Responsible for the Implementation and delivery of dedicated managed services for the Operational Support of Tier 1 Telecoms operators using the Dynamic Sim Allocation application.
May 2014 - Feb 2016
Global Customer Support Manager
Global Support Manager running a dedicated team of technical support Engineers for our customer base across the Globe 24x7 365 days a year, running one of our software applications; Dynamic Sim Allocation, Service Activation, or Mediation platform.
Sep 2010 - May 2014
Lead Support Consultant
May 2000 - Sep 2010
Lead Support Consultant
2000 - 2010
~10 yrs
2 education records
James Jarvis education
Bachelor Of Engineering (Beng), Electrical, Electronics And Communications Engineering
University Of Southampton
Beng Electronics
University Of Southampton
FAQ
Frequently asked questions about James Jarvis
Quick answers generated from the profile data available on this page.
What company does James Jarvis work for?
James Jarvis works for Eseye.
What is James Jarvis's role at Eseye?
James Jarvis is listed as Customer Success Director at Eseye.
What is James Jarvis's email address?
AeroLeads has found 1 work email signal at @eseye.com for James Jarvis at Eseye.
What is James Jarvis's phone number?
AeroLeads has found 4 phone signal(s) with area code 794, 148, 512 for James Jarvis at Eseye.
Where is James Jarvis based?
James Jarvis is based in Greater Guildford Area, United Kingdom while working with Eseye.
What companies has James Jarvis worked for?
James Jarvis has worked for Eseye and Evolving Systems.
How can I contact James Jarvis?
You can use AeroLeads to view verified contact signals for James Jarvis at Eseye, including work email, phone, and LinkedIn data when available.
What schools did James Jarvis attend?
James Jarvis holds Bachelor Of Engineering (Beng), Electrical, Electronics And Communications Engineering from University Of Southampton.
What skills is James Jarvis known for?
James Jarvis is listed with skills including Telecommunications, Open Source Software, Integration, Bss, Mobile Devices, Gsm, Service Delivery, and Provisioning.
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