At Insito Medfinder, I lead our strategic partnerships with clinics nationwide to ensure patients get seamless access to the medications they need. My role focuses on expanding our clinic network by fostering relationships with healthcare providers and prescribers. Through these partnerships, we help clinics save time and resources while ensuring patients can find in-stock medications swiftly, solving a critical pain point in healthcare today.Key Highlights of My Role:- Expanding Access: I spearhead efforts to grow our network of clinic partners, ensuring more patients have access to Insito Medfinder’s life-changing medication locating services.- Strategic Collaborations: I work closely with prescribers from leading healthcare organizations across the US, developing lasting relationships that align with our mission to alleviate medication shortages.- Improving Patient Outcomes: By streamlining clinic processes and enabling them to locate hard-to-find medications, I help improve patient satisfaction, ensuring that no patient is left without the medication they need.- Driving Growth: I lead clinical partnership strategies and prescriber growth, leveraging insights from patient feedback and our trusted reputation with over 7,000 patients served and hundreds of 5-star reviews.Our service takes the frustration out of finding medications, and I’m proud to be part of a company that guarantees patients timely access to their treatments, with money-back assurances when medications can’t be located. At Insito Medfinder, we’re redefining how clinics and patients navigate drug shortages.

Performance and ABM marketers use N.Rich to drive intent and generate demand effectively. We’ve tailored our business model to be the best, because you deserve it. Customer satisfaction is core here at N.Rich, and we’ve developed all these cool features for you to take advantage of and really kickstart your ABM campaigns.- Sales Enablement: Our solutions empowers the marketing and sales communication, allowing for greater teamwork and much greater results.- Demand Generation: Take control of your own advertising campaigns and hit your target accounts with native articles, display and video ads.- Lead Attribution: Influence your target accounts as well as existing opportunities into making the best decision for both you and the customer.- Intent Data: Use first-party data to make the best business decisions for your ABM campaigns and your outreach efforts..

Handled Crazy Domains, Sitebeat, Aust Domains and Cheap Domains clients. Empowering businesses in Australia, New Zealand, South-East Asia and the United Kingdom with their online presence. Specializing in Domains, E-mail services, Web Hosting, Virtual Private Servers, Marketing Tools such as SEO.- Plans and executes targeted initiatives in collaboration with other departments to drive customer acquisition through a variety of channels.- Drives towards meeting challenging, rewarding targets, goals and objectives.- Develop, grow and nurture relationships based on consistent proactive and reactive communication with key corporate customers with a focus on customer needs and requirements.- Prepare, deliver and present high quality, professional proposals, quotes and business plans crafted towards the customers’ needs and expectations applying negotiation skills as and when required.- Plan, manage and execute the onboarding of new customers with applied strategy, process and organization.- Nurture a strong and structured strategy focused towards new and existing customers to tailor appropriate solutions and drive increased engagement in partnership between the organization and customer.- Maintain and grow an in-depth understanding of corporate customers and the general market.- Work within a highly metricised environment across the Corporate Accounts team, ensure adequate forecasting, planning and projections along with tracking and periodic reporting as required.- Process incoming, missed and any other required customer communication with respect to corporate sales.

Handled clients for Charter Spectrum (formerly Time Warner Cable) with their technical needs for Cable, Internet, and Phone services. Spotting opportunities to cross-sell and upgrade needed services to improve and better client use.- Help customers identify and resolve problems with products by phone or through e-mail.- Escalate complex problems to the appropriate staff members or departments.- Guide customers through the installation and updating of software and hardware.

Handled clients for Linksys, Belkin, and Supportrix. Assist clients with their technical concerns for Network Devices such as routers, range extenders, and network accessories. Calibrate and identify opportunities in helping improve our client's network set up.- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer.- Prepare complete and accurate work including appropriately notating accounts as required.- Participate in activities designed to improve customer satisfaction and business performance.- Track, document and retrieve information in the call tracking database.- Respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.