Jose De Jesus Carrillo Montero Email & Phone Number

Urban Agglomeration Of Montreal, Quebec, Canada

Troubleshoot Microsoft Windows (XP, 8.1, 10, 11) , Management Windows Server (Active Directory, App Server, Backup Server), Microsoft Office 365 Admin (Hybrid system, Exchange, Security and compliance, Exchange, Share point and Teams) Preventive and corrective computer services (configuration, upgrading, connectivity), monitoring network system and antivirus agents, assistance to testers, engineering and final users App’s, Lansweeper monitoring tool, Remote Support (Dameware, Team viewer, Remote PC), VPN support (DUO-CISCO), MFA, Project management, Network infrastructure, Cisco Switches and routing, IP Cameras Install and managing (Hikevision), IP Phones management (MITEL), Xerox work systems for printing.

Montreal, Quebec, Canada

Supervising garment warehouse, shipping inbound/outbound, paperwork and shipping documentation, managing finishing product area (crew 10 finishers), updating and conciliating inventory, trims provider to final product.

United States

Project field engineer on charge ensuring quality services to different costumers on oil & gas, miner and thermoelectric industry on USA and Latin-America using the international standards on HSE and ISO 9001 achieving:• Responsible for pre-planning and maintain relationship with clients offering solutions of tools for drill or survey boreholes, using different Telemetry tools by Scientific Drilling International ensuring and certifying logs, data. • I analyzed and started the SAP project in the district of Mexico, implementing the modules of sales and inventories, likewise, I was responsible for training personnel in Latin America.• I met certifications and Schools for each product line in this company as Wireline operator, MWD Systems (Measurement While Drilling), EMS (Electromagnetic Systems), North Seeking Gyros (steering motors, wiphstock, Drop Gyros, Memory Gyros), gMWD Systems, strong certifications Policies in Safety and Security.• Responsible for succeeding projects with British Petroleum, Shell, Chevron and different operators on USA and Latin-America.• Responsible for calibrate electronic equipment using a written procedure Ensuring that equipment passes specifications after calibration adhere to and improve safety standards manage workstation and practice good housekeeping techniques (5’s), use logic to solve problems with effective solutions feeding a continuous improvement system

Mexico

Business analyst on charge leading viability for small productive business in Mexico using resources coming from federal programs, achieving: • Financially analyze the viability of different types of businesses by reviewing financial aspects, projections and rates of return and investment.• Implement a file organization system, integrate work teams to make the workflow efficient by complying with the regulations and times set in the federal program.• I was in charge of following the audit processes and also the areas of improvement.

Mexico

Business analyst for the development of support models for entrepreneurs, developing content management and monitoring platforms achieving:• Develop the business model of four web content management and monitoring platforms by registering at least 10,000 entrepreneurs, evaluating their profiles and managing the economic resources provided by the government for job creation during government from 2006 to 2012.• Develop and modeling CRM and CMS (customer relationship management, customer management system) implementing a different business companies in Mexico.• Creation and customization of dashboards and report for evaluate performance on the four programs.• DBA performing and monitoring (Backing up, store, restore)• Creation of platforms online ensuring training for final users

Mexico City Area, Mexico

Business Analyst consolidating information on different warehouses and improving process for control inventories, purchasing, WMS, achieving:• Implement and customize ERP modules and functionalities as Supply chain management (purchasing, imports, WMS, inventory), Financial accounting (accounts payable, accounts receivable), Cost accounting (FIFO, avg cost), Asset management (Acquisition depreciation, Evaluation and retire assets).• Provide 1st and 2nd level IT support for issue resolution.• Redesigning of spaces and layout on warehouses, viability for workflows and cross-docks.• Planning and scheduling implementation of process within aggressive project’s schedules.• Rebuilt customer’s relationships guarantee extend project’s lifecycle identifying potential business opportunities

Mexico City Area, Mexico

Cooperate in a corporate strategic plan as Business analyst then turning on Project leader with a security secret clearance to insure the integration and execution of functional reengineering process recommendation with the aim of developing an strategy to improve business intelligence and implementing of an enterprise-wide technology solution achieving:• Analysis and project documentation in each different office in Mexico obtaining (business cases, SOW, project charts, governance)• Business processes and software documentation (use cases, interfaces sketches, data models, process flows, technical procedures, mapping process AS IS/TO BE, SIPOC).• Worked on requirements based on product backlog for the next iterative sprint.• Developed senior stakeholders’ presentations through end users (user’s guides, video tutorials, manuals) for meeting workshops and training sessions.• Working closely with the project’s sponsorship proposing later releases and functionalities.• Working with technical resources to ensure smoot development, testing, implementation and ongoing operation of corporate Integral Operating System and virtual vault (web and mobile apps).• Management of change in response to new regulations performing and creating dashboards and indicators measuring results.• Achieving as business analyst in-out house realtime in different offices through National Control Center.• Project Leader of GSI's National Help desk for 1st, 2nd, 3rd and 4th level IT issues and lessons learned assessment. • Project Leader and business analyst in-house GSI's Corporate Asset Management Software.Creation of Dashbords and top level reports' processes/projects control and follow up