• Origination of several refinance options including gov and conventional loans• Managing personal pipeline and consistent follow up with active clients• Collaboration with sales manager to improve internal processes and increase sales• Consultation for new and current clients on potential refinancing and financial benefits• Collaboration with internal operations to efficient process files in a timely fashion

Food Server• Promoted from food runner food server in one year• Establishing great rapport with guests and delivering an exceptional dining experience• Attending to detail with food / beverage order accuracy and guest billing• Communicate and collaborate with team members for increased guest satisfaction• Maintain professionalism in fast-paced work environmentFood Runner• Promoted from busser to food runner within a year• Executed and expedited food throughout the restaurant, including parties of up to 150• Acted as liaison between front of house and back of house staff• Awarded “Employee Of the Month” Busser • Ensured the dining area was clean, restocked / Set up and breakdown stations • Performed opening and closing duties each shift / Supported wait staff• Facilitated new employee training process

• Utilized ServiceNow to complete break/fix requests and investigation tasks• Completed multiple office moves including workstation set up for over 100 employees• Reimaged laptops, installed printer, and decommissioned used technology• Technical assistance with MaaS and proprietary applications within PNC Bank• Internal customer service including end user educating