Web and mobile application development company, focusing concept to final product. We believe a custom developed, feature rich applications should be considered over out-of-box solutions allowing for maximum flexibility, adaptability and scalability as organization needs change.Our teams are comprised of people who enjoy both an artistic and imaginative flair for design, as well as a solid grounding in the engineering and development practices that make functional, high-powered web and mobile applications happen. Our group includes successful local publishers, recognized designers, researchers and accomplished programmers with experience in all manner of content management, development and support for both the web and mobile experience.

Managed all aspects on on-line services, including administration of local network. Online development and project management. Web design. Implemented business network for financial services, brokers, loan officers, developers and IT personnel. Implemented social network for the financial industry called younghamilton.com.

Imagescape Design was a web and graphic design company specializing in print and web projects. Responsible for all aspects of managing the business, including sales, clients, designers, and relevant business associates to fortify contracts, insuring project cohesion and marketing success. Print design of locally based magazines for Columbus, Cleveland, Cincinnati, Indianapolis, in restaurant, hospitality and real estate industries.

Software implementation and analysis at the enterprise level. Y2K projects. LAN set-up and troubleshooting, hardware upgrades, BIOS upgrades on client/servers. Worked at high-tiered technical support role to large user community, i.e. application developers and engineers. Standard image create, ghosting. Troubleshooting LAN/database connectivity issues. PC deployment and set-up. Inventory management, application roll-outs. Database conversions. Y2K upgrades and licensing. Support help desk: Remedy. Lotus Notes upgrades. Project management. Clients: Sarcom Inc, Borden Foods, Nationwide Insurance, Johnson Controls, and Enron.

Project management of labor management software and hardware. Implemented Microsoft SQL Server and Oracle Database solutions as a Value-Added-Reseller from the beginning of the sales cycle. All aspects of troubleshooting and installation of Kronos based hardware. Custom software implementation and integration roll-out. Technical support, customer training, and consultation for Kronos Timekeeper C/S. Crystal reports and Shazam Reportwriter.

Assisted Operations department, utilizing EDI to find and track semi-conductors, integrated circuits and lasers inventory. Customer accounts, data-entry, general office and technical support of Operations personnel. Found $300K in lost inventory stored at Hitachi warehouses using reporting tools and other techniques.

Departmental assistant to customer service, sales and logistics divisions. Tasks included general office and clerical duties, mainframe report generation and research. Lotus spreadsheet design, data manipulation, importation and export. Open VMS system data formatting to SAP ERP conversion.

Inside sales and customer service representative in an inbound phone center dealing primarily with dissatisfied customers on a retention bases. Computer skills, data entry, and floor supervisory skills. Employee of the month several times with an average 50%+ customer retention rate.