Jj Fang

Jj Fang Email and Phone Number

Brigham Young University - Business Management and Marketing @ Bayer
leverkusen, north rhine-westphalia, germany
Jj Fang's Location
Laie, Hawaii, United States, United States
About Jj Fang

10+ years of work experience driving results in a variety of fields including Product Sales, Customer Service, Client Relations, Public Speaking, Staff Training, Knowledge Education, Hairstylist Instruction, and Strategic Researcher/Data Analyst at Polynesian Cultural Center, Hawaii's #1 tourist attraction.My role model is Leonardo Da Vinci, "People of accomplishment rarely sat back and let things happen to them. They went out and happened to things."I don't wait for people to tell me what to do, I dare to be the first to lead a team and start a new project. I stay active and creative in the workplace and take on challenges because that's how I learn the most.

Jj Fang's Current Company Details
Bayer

Bayer

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Brigham Young University - Business Management and Marketing
leverkusen, north rhine-westphalia, germany
Website:
bayer.com
Employees:
98602
Jj Fang Work Experience Details
  • Bayer
    Data Analyst
    Bayer Apr 2023 - Present
    Kunia, Hawaii, United States
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  • Polynesian Cultural Center
    Research And Data Analysis Lead
    Polynesian Cultural Center Aug 2021 - Apr 2023
    Hawaii, United States
    ♦ Perform data analysis to achieve a goal, increasing Luau customer satisfaction by 38% in one quarter.♦ Provide market strategies to help guest satisfaction and increase total loyalty by 25% in 2 quarters.♦ Project leader for restaurant survey with a 78% increase in survey return rate within 2 months. ♦ Responsible for PCC Web Surveys and collecting 500+ surveys per week, providing actionable insights with an increase of 8% overall experience the past month. ♦ Extract data through Qualtrics, Power BI, Power Query and provide marketing strategies to the President's Council.
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  • Polynesian Cultural Center
    Digital Marketing Intern
    Polynesian Cultural Center Sep 2021 - Nov 2021
    Hawaii, United States
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  • Polynesian Cultural Center
    Tour And Training Lead
    Polynesian Cultural Center 2019 - 2021
    Hawaii, United States
    ♦ Planned and guided tours for groups of 25+ people in both English and Mandarin Chinese.♦ Achieved a 90% Guest Satisfaction rate as part of a Customer Service team leader.♦ Oversaw 50+ employees, communicating effectively to set priorities and expectations.♦ Managed and educated new employee orientation process for 50+ members each year.
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  • Taoglas
    Client Relationship Management
    Taoglas 2017 - 2019
    Taiwan
    ♦ Managed all customer service in APAC; handled client complaints and sought timely resolutions. ♦ Maintained close relationships with 40+ customers by retrieving client data and providing support.
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  • Lamode Hair Salon
    Fashion Supervisor And Coach Management
    Lamode Hair Salon 2010 - 2016
    Taiwan
    ♦ Marketed 50+ products and organized sales promotions, increasing revenue by 62% in two quarters.♦ Maintained a client base of over 70+ monthly regulars for haircuts/colors/perms.♦ Expanded client base by 35% through direct referrals and word of mouth.♦ Coached and educated up to 20 new employees each year on stylist skills and professionalism.♦ Educated and advised clients daily on products and haircare techniques to maximize benefits.

Jj Fang Education Details

Frequently Asked Questions about Jj Fang

What company does Jj Fang work for?

Jj Fang works for Bayer

What is Jj Fang's role at the current company?

Jj Fang's current role is Brigham Young University - Business Management and Marketing.

What schools did Jj Fang attend?

Jj Fang attended Brigham Young University - Hawaii.

Who are Jj Fang's colleagues?

Jj Fang's colleagues are Maria Babushkina, Marta Torres, Steve Jones, Tatiana Ramos, Antony Sadik, Pharmd, Jonhatan Ramirez, Nicklas Sander.

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