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Joshua Goldsmith is listed as Customer Experience, Advocacy & Success | Operations | Onboarding & Implementation at Dig Insights, a company with 107 employees, based in Market Harborough, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Joshua Goldsmith.
Joshua Goldsmith previously worked as Customer Success Manager | Upsiide at Dig Insights and Customer Success Manager at Jumptech. Joshua Goldsmith holds Bachelor Of Laws - Llb, Law, Bachelors from University Of Lincoln.
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After becoming astutely aware that I wasn't ever going to make it as a professional football manager and that Suits isn't the most accurate portrayal of the Law field I spent a lot of time reflecting on my future. I decided that coaching, teaching and developing is something I love, so it's probably no surprise to see my employment history has been centered around making people the best they can be. Before life at AvidXchange I worked with Ladbrokes as a manager, dealing with staffing, finance and money management. At AvidXchange I moved up through the organisation, entering as an Enrollment Specialist, before moving to a Team Leader on our Customer Care team. As a Project Coordinator I worked with our new clients onboarding them into the system, coaching and teaching them about what we can do for them and making them comfortable revolutionising the way they handle their payments. I am now working as a Customer Success Manager for AvidXchange, conducting business reviews, health checks, providing data that helps them succeed and conversations around continuing their business with AvidXchange. I thrive in a rapidly growing and innovative organisations, I'm passionate about technology and providing the best experience for our clients and our internal staff that I work with. In my spare time I love to travel and have a huge passion for football/soccer, I run my own podcast surrounding the club and interact with people all over the world including regular interviews with NBC Sports throughout the season.
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United Kingdom
Client Onboarding & Training: Leading onboarding and training to help clients quickly realise value from our tools.Relationship Management: Building strong client relationships and acting as the main point of contact for support and guidance.Strategic Consultation: Collaborating with clients to develop strategies aligned with their business.
- Respond to customer inquiries quickly via phone, email, or in-person- Build and maintain lasting relationships with a set book of business- Facilitate business reviews, regular health check and other customer touch points- Monitor and manage customer adoption, retention and annual recurring revenue- Work cross-functionally to manage and drive resolution.
Charlotte, North Carolina, United States
- Respond to customer inquiries quickly via phone, email, or in-person- Build and maintain lasting relationships with a set book of business- Facilitate business reviews, regular health check and other customer touch points- Monitor and manage customer adoption, retention and annual recurring revenue- Work cross-functionally to manage and drive resolution.
Charlotte, North Carolina Area
- Interpreted clients' needs and introduced services to fit specific requirements.- Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.- Kept projects on schedule by managing deadlines and adjusting workflows as needed.- Planned and arranged meetings with external organizations and individuals.
Leicester, United Kingdom
- Technical Support- Sales and Marketing- Stock Management/Auditing
Leicester, United Kingdom
- Money Management- Staffing and coaching development- Hiring- Scheduling- Managing a budget- Managing events
Other employees you can reach at diginsights.com. View company contacts for 107 employees →
Isa Polizos
Colleague at Dig Insights
North York, Ontario, Canada, Canada
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GN
Giorgi Nodia
Colleague at Dig Insights
Tbilisi, Georgia, Georgia
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GP
Glysdi Psalm Tive
Colleague at Dig Insights
Midland, Ontario, Canada, Canada
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NG
Nickey Gertsberg
Colleague at Dig Insights
Barrie, Ontario, Canada, Canada
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EN
Eryn Noone
Colleague at Dig Insights
Guelph, Ontario, Canada, Canada
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RA
Rula Al
Colleague at Dig Insights
Canada, Canada
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Samarth Dhody, Mba
Colleague at Dig Insights
Canada, Canada
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KS
Kunwarpreet Singh
Colleague at Dig Insights
Waterloo, Ontario, Canada, Canada
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FM
Foggo Moo
Colleague at Dig Insights
Dover, Kansas, United States, United States
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RB
Robin Belanger
Colleague at Dig Insights
Toronto, Ontario, Canada, Canada
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Joshua Goldsmith works for Dig Insights.
Joshua Goldsmith is listed as Customer Experience, Advocacy & Success | Operations | Onboarding & Implementation at Dig Insights.
Joshua Goldsmith is based in Market Harborough, England, United Kingdom while working with Dig Insights.
Joshua Goldsmith has worked for Dig Insights, Jumptech, Avidxchange, Inc., O2, and Ladbrokes.Be.
Joshua Goldsmith's colleagues at Dig Insights include Isa Polizos, Giorgi Nodia, Glysdi Psalm Tive, Nickey Gertsberg, and Eryn Noone.
You can use AeroLeads to view verified contact signals for Joshua Goldsmith at Dig Insights, including work email, phone, and LinkedIn data when available.
Joshua Goldsmith holds Bachelor Of Laws - Llb, Law, Bachelors from University Of Lincoln.
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