🌿 Receptionist at Landscape Architecture and Regional Planning, UMass 🌿As the welcoming face of the Landscape Architecture and Regional Planning office at UMass, I am dedicated to ensuring smooth operations and exceptional service delivery.📞 Customer Service Excellence: Providing first-class assistance, I handle phone inquiries with professionalism and efficiency, ensuring callers receive accurate information and prompt assistance.🗓️ Efficient Scheduling: Proficiently managing schedules, I facilitate seamless coordination among staff, students, and faculty, optimizing productivity and minimizing conflicts.💬 Effective Communication: Serving as a central point of contact, I foster clear and open communication channels within the office, enhancing collaboration and teamwork.📚 Supporting Students and Faculty: Committed to supporting the academic community, I assist students and faculty members with various inquiries, offering guidance and resources to facilitate their success.🖨️ Office Maintenance: Meticulously managing office supplies, I oversee inventory levels and ensure printers are fully stocked with ink and paper, guaranteeing uninterrupted workflow and printing capabilities.🖼️ Technical Support: Proficient in operating plotter printers and scanning equipment, I provide technical support and assistance in generating high-quality scans and prints for projects and academic materials.🤝 Versatile Assistance: Adaptable and proactive, I am always ready to lend a hand with any additional tasks or projects, contributing to the overall efficiency and success of the office.Let's connect to explore opportunities for collaboration and support in the field of landscape architecture and regional planning!

-Successfully led and motivated a team of 15 staff members to push sales of certain items to decrease inventory and increase the cost of good sold by 25% -Monitored sales trends and adjusted strategies to increase revenue by 80% within one fiscal quarter- Managed $1600 in cash registers daily, performed cash reconciliation and maintained the financial records

-Analyzed industry -Utilized CRM and business intelligence tools to generate and score leads-Generated weekly reports for the sales team-Utilized business software such as Excel, ZoomInfo, LinkedIn Sales Navigator and zohoCRM.

Fin Cape Cod Restaurant is a medium size upscale restaurant in Dennis, MA. During my time working at Fin I was promoted from Buster to Barback. 
- Assisted in management of a team of Bussers during my daily shifts.-Was responsible for all inventory management, including Alcohol stocking, and restocking.-Ran food to the table while maintaining the highest quality of service. -Acted as the bar back to maintain fast service to bar-seated customers. -Assisted with daily tasks: Dishwashing, table setting, and cleaning.