Jennifer Hermann Email & Phone Number

I tend to be the “go-to” person in my organization and, when approached by an employee, the question I most often ask them is “what problem are we trying to solve”? I get excited about opportunities to improve - to create more efficient and effective workplaces - while enriching employee’s lives. My years of experience in Business Administration, Human Resource Management and Project Management have taught me:How to apply strategic business analysis, organizational development, and human resource development to design and implement creative and effective solutions to operational issues. - Led a successful reorganization including combining two business units to enhance workflow, eliminate redundant roles, and “right-size” office space resulting in over $100,000 in cost savings annually.- Led a project team through redesign of a core database system resulting in implementation of online search and claim processes and electronic payment capabilities.The importance of the human side of change management.- Supported employees through transition at the individual level with a well-thought-out approach that heard and addressed their concerns while helping them embrace, adopt, and utilize change in their day- to-day work.- Worked with management staff to develop plans for communication, training, and leadership to ensure employees have the ongoing resources needed to continue to improve processes.The necessity of creating a positive workplace culture that sticks. - Led management team through training, activities, and exercises to craft a vision and devise ways to embed that vision into everyday behavior and systems.- Designed and implemented a modern performance management process focused on role-specific behavioral standards as well as competencies and tasks. - Raised the bar on talent acquisition and management; hired, developed, and retained deep bench employees; and created succession plans for each business unit.- Through salary studies and market research, created a leading wage compensation strategy that reinvests a portion of saved operating costs into employees. How to align the Business-Information Technology (IT) relationship to achieve business objectives.- Fully integrated IT into the strategy, mission, and goals of the organization.- Frequently rotate IT and business associates into different departments and functions to increase knowledge, understanding, and communication. Feel free to reach out if I can help you or your organization in any way!