Missions Principales :1. Finance de l'Entreprise :Participer à l’élaboration et à la mise en place du business plan annuel.Assister à la mise à jour régulière du Profit and Loss statement.Contribuer aux analyses financières afin d’identifier les tendances et les écarts.Réaliser des analyses et des rapports financiers spécifiques en réponse aux demandes ponctuelles.Participer à l’amélioration continue des processus financiers et administratifs.2. Comptabilité de l'Entreprise :Préparer et éditer les factures en fonction des contrats et du volume client.Enregistrer et classer les factures des fournisseurs de manière organisée.Effectuer le rapprochement des comptes bancaires.Assurer le suivi et le contrôle des dettes fournisseurs et des créances clients.Préparer les virements bancaires pour le règlement des factures.Communiquer régulièrement avec les comptables de l'entreprise pour assurer la cohérence des données.3. Cash Management :Calculer et mettre à jour le plan de trésorerie mensuel.Participer à l’organisation et à l’optimisation de la gestion de trésorerie.Assurer le suivi des encaissements et participer aux actions de recouvrement.Contribuer aux prévisions de trésorerie à court et moyen terme.4. Juridique et RH:Veiller à la bonne exécution des contrats clients et fournisseurs.Participer à la gestion et à l’évolution des contrats de travail des employés.Assurer le suivi des absences (RTT, congés, arrêts maladie) et gérer les contentieux éventuels.Préparer et envoyer les fiches de paie des employés.

Qualifying prospective customers from a defined territory/verticalEngaging prospective customers about Revolut BusinessUsing solution based selling to understand customer needs, and communicating the value propositionWorking with Sales Managers to move customers through the funnel and activate them

Delivering outstanding client experience while guiding new clients through initial education and qualification stages towards a handoff to Account ExecutivesMaintaining an up-to-date knowledge of our product and its value propositionCoordinating with Marketing, Sales and Operations on strategy, process and lead quality improvementKeeping an organized database of all client interactions and information and proactively nurturing leads via various different channels (phone, email, LinkedIn and video) to promote demand and avoid lost opportunitiesProviding additional sales team support, for example on discovery calls---Additional responsibilities within the team:Training new joiners in the team and continuously improving our onboarding process"Chief Happiness Officer" in charge of organizing team events and keeping up an engaging team spirit especially during lockdown and remote-working

Control and management of all outstanding account receivables in various markets: Nordics, UK, Ireland and South AfricaInvestigation, analysis, reporting and presentation of historical and current account dataProactive client contact and other actions in cooperation with internal and external stakeholders to ensure timely debt paymentEscalation of potential financial risk and gathering supporting documents and evidence if legal enforcement is requiredCollaboration with other teams and external software providers to improve processes and systems● Credit Control and Customer Ledger Management● Customer Relationship Management● Independent work in a fast-paced environment● Navision, iController, Docuware, DataWarehouse, advanced Excel (VLOOKUP, Pivot tables etc.)● Dispute management, legal cases, bad debt write-offs, credit note provision, reportingAdditional responsibilitiesEmployee Engagement Champion & Team BuildingCross-team Collaboration Improvement Project Coordination

Content creation for lectures, workshops and eventsPlanning, marketing, organizing and hosting large-scale events to promote English language on campusBuilding relationships with stakeholders from various demographic backgroundsDaily administrative tasks, such as recording meeting notes, expenses and monthly project advancement● Time-management and prioritizing● Cultural awareness and teamwork● Public speaking and presentation● PowerPoint, Canva

Resolving B2B client inquiries with a personal and empathic touch while building customer relationsMaintaining excellent customer satisfaction, call handling time and productivity, reaching the highest incentive level within the teamMeeting with management to develop customer service and company processesTraining and supporting new team members joining the teamHigh-standard customer service, including relationship building and product promotionVery strict discretion and complianceMultitasking between several softwares under pressure while maintaining pleasant conversation with the clientCooperation with supporting teams within a large international company

Reporting directly to the Head of Unit, providing support in office functions, meetings and strategic planning Designing and presenting a new marketing and social media strategy for the local work coaching organizationWorking closely with all departments to plan marketing materials, pricing and seasonal focus pointsPromoting unified brand image throughout different departments and product groups, including customer service, uniforms, packaging and merchandisingCreating engaging content for new web pages and cooperating with the website designer and Head of DepartmentMarket research, marketing and social mediaCopywriting and website planningIdentifying strengths, weaknesses and opportunities within the organizationEngaging employees and integrating into the local community