1. Manages, develops, and executes formal test plans in collaboration with product owners and software development teams. 2. Defines and oversees QA automation strategy and execution for all deliverables. 3. Aligns testing strategies and execution of an Agile Software Development Life Cycle (SDLC). 4. Resolves technical issues and ensures the completion of tests in accordance with required schedule. 5. Creates and maintains testing standards.6. Creates a process for automating the testing function.7. Identifies and develops documentation that proves the quality of an issue(s) under review. The documentation includes but is not limited to test plans, test strategies, test cases, test automation and test execution. 8. Works closely with developers to accurately define all issues and determine a feasible resolution.9. Performs load testing of applications.10. Other duties as assigned.

Led, designed, and implemented automated front-end UI and backend API tests using Selenium WebDriver and Watir WebDriver with Ruby, REST API test libraries, Postman, and related tools for React, Angular, and cloud applications.Created and maintained complex automation frameworks across multiple test layers (Unit, Integration, UI, API, End-to-End) within continuous integration environments using Git and Jenkins.Developed tests and strategies for AI product integration, validating response data from LLMs like Gemini.Managed smoke and regression testing suites, ensuring comprehensive test coverage and quality.\Mentored and onboarded junior QA engineers, fostering a culture of collaboration, innovation, and strategic growth in automation.Improved and implemented QA processes in Agile/Scrum environments, partnering with developers to investigate and resolve bugs while maintaining end-to-end and full-stack testing coverage.Coordinated and collaborated across multi-time zone virtual teams, overseeing release management, sprint planning, and documentation to ensure seamless integration of quality throughout the SDLC.Experience in QA strategy ownership, including design of object-oriented automated tests and frameworks, leading QA teams, managing release processes, and planning sprints.

Design, code and implement automated web UI with Selenium Webdriver with JavaVersion Control with GitMentor JR QA Engineers in learning AutomationImprove and Implement QA processes in Agile Environment Partner with developers to investigate, evaluate and resolve bugsExperience creating automation in a Continuous Integration environmentExperience writing test plans and test cases in an end-to-end and full-stack testing environmentExperience working in an Agile/Scrum environmentLeading Daily ScrumExperience leading Scrum teams across multiple locations and geographiesLeading Sprint PlanningLeading Sprint RetrospectivesExperience creating performance and load tests using Jmeter/BlazemeterExcellent oral and written communication skillsCoach and serve Scrum teams to deliver world class software by ensuring Scrum practices, preventing interruptions and distractions, and removing impediments.Foster an environment of continuous improvement and team empowerment to allow team to reach their full potential for productivity, engagement, and morale.Facilitate daily stand-ups, sprint planning meetings, retrospectives, reviews, and backlog grooming sessions.Assist the team in their sprint commitments to deliver working software.Measure, evaluate, and communicate team performance metrics.

Automated functional and regression test cases using Selenium Webdriver / Ruby / Test:Unit for customer facing JavaScript website.Design, develop and execute automation scripts using open source tools Develop automated tests used in continuous integration Creates and executes basic SQL queries to validate application / system functionality and data integrity.Work in embedded team collaboration Agile environment Worked directly with development to incorporate test driven developmentCoordinated 3 to 4 project teams during 2-week Sprint cycles and monitored all project activities, tasks, team communication and project timelines. Scheduled and coordinated running daily scrum meetings for multiple teams and managed tracking and completion of action items from meeting minutes.Authored numerous processes to streamline and standardize the creation of work items, Tasks and defects for ease of tracking and conveying workflows to other departmentsXML data export validation HL7 Data formatting, validation, transfer and documentation Creation and execution of regression, functional, and integration tests Designed and developed test plans and test cases across multiple systems Identify, record, document thoroughly and track bugs​ using Team Foundation Server Demonstrates the ability to communicate and document in clear and crisp formats Works closely with development team members to troubleshoot and perform root cause analysisEstimate, prioritize, plan and coordinate testing activities Passion to improve upon QA expertise, knowledge and best practices Attention to detail and the ability to work under pressure and tight deadlines Troubleshoot installation and configuration problems Perform thorough reviews of installation and configuration documents Perform daily environmental support of multiple product lines and QA teams

Rest API testing using Postman, JMeter and Blazemeter in both local hosted and AWS environments. Automated functional and regression test cases using Selenium Webdriver / Ruby / Test:Unit for customer facing javascript website.Work in embedded team collaboration Agile environment Documentation of workflow, testing, documentation, defects and communications in Jira/Atlassian product suite. Assist in driving the performance, scalability, and capacity testing strategy for an external consumer driven website. Gather performance test requirements and create performance qualification plans Collaborate with development teams on identification of bottlenecks and performance tuning Design and implement performance, scalability, stability, and stress tests using Jmeter Ensure that performance testing results are accurately documented, collaborating across system development teams to troubleshoot and identify performance bottlenecksDesign, documentation and implementation of best practices for QA department from the ground up and Development work flows.

Front End UI HTML 5 Selenium test automation using ruby test::unit. Created automation scripts in ruby to run in saucelabs for cross browser and cross OS test coverage.Automated functional and regression and response time test cases using Selenium Webdriver / Ruby / Test:Unit for customer facing html 5 angular js website.Creates and executes basic SQL queries to validate application / system functionality Work in embedded team collaboration Agile environment Defect, sprint planning, and task planning in JIRA/Atlassian Suite.Work closely with development and project management teams to diagnose issues, resolve defects, and ensure that product releases follow project specifications. Create detailed, comprehensive, and well-structured test plans and test cases Create time and point estimates for QA portion of proposals. Manage communication, task delegation and QA coverage for both local and remote resources.Smoke testing Software-As-A-Service releases, service packs and patches. Responsible for QA sign off of new products, features and defect verification. Defect, test case creation, sprint planning, and test plan creation in Rally. Testing from a system user perspective. Identify testing course of action and documents test results. Execute manual, automated, scenario-based and regression testing on multiple platforms. Backend data verification testing using SQL queries. Document evolution of testing procedures for future replication. Coordination of multiple testers and testing activities within a project. Knowledge of established QA practices and the software development life cycle.Quality-control tests, analysis and evaluation of software to ensure that software meets or exceeds end-user requirements.

Diagnose/repair problems related to personal computers, printers, and other peripheralsInstall/move personal computers and peripheralsPerform desktop systems administration including user, security, backups and virus protectionParticipate in hardware and software upgrade planning and implementationInteract with other IT departments to resolve cross platform issues/problemsTraining new associates on software data entry systemCompany invoicingScheduling travelIssuing company reports and graphs on productivity in excel spreadsheets and chart presentationOwnership for performing administrative responsibilities on behalf of the branch managerInterfacing with customers at all levels (both internal and external)Management of existing customer data base as well as the implementation of new customers into the system

Student manager of student and faculty and public computer labs in the English Arts buildingDevelopment, testing and implementation of new hardware, software and peripheral technology systemsTraining of new staffOrganization and creation of schedules