James Chew Email & Phone Number

Calgary, AB, CA

Calgary, AB, CA

• Paisley is an open-source framework for creating Retrieval-Augmented Generation (RAG) AI chatbots from user-defined documents.
• Architected and implemented AWS cloud infrastructure to host web application UI and restful API back-end (EC2, MongoDB, PostgreSQL). Concurrent virtual user load testing on implemented UI and internal API endpoints was.
• Conducted concurrent virtual user load testing on chatbot query API endpoint with external 3rd party API calls. This testing identified blocking operations resulting in significant latency and response timeouts..
• Implemented API key authentication for API routes with corresponding admin UI interface to secure API endpoints (Python, FastAPI, MongoDB, React, Typescript).
• Designed json configuration architecture for knowledge bases and chatbot components, which allows a single API endpoint to serve multiple configured chatbots. Implemented this for chatbots (Python, FastAPI, MongoDB).
• Consolidated 50+ manual infrastructure provisioning and deployment steps into a single CLI command, improving developer experience and creation of QA testing environments (Javascript, Bash, AWS CDK).

Remote

• Distributor rebate app:
• Designed and developed front-end UI for internal business app to streamline creation of rebate reports. Replaced Excel sheets and manual lookups by effectively displaying consolidated data from 9 different sources.
• Wireframed and developed a scheduling interface consolidating employee, timesheet, project, and staffing data. Resulting UI allowed the client to staff projects with a visual view of staff availability and project.
• Designed and implemented financial models to calculate personalized budget and retirement savings projections based upon user inputs for Canada. Resulting tools standardized client service delivery, reduced delivery.

• Management systems consultant:
• Led the consolidation of 5 legacy management systems into a single consolidated system structure including operations, health and safety, and risk management. Through consolidation, rationalized policy documents by.
• Reviewed grant funding landscape for capital-intensive renewable energy project to identify highest potential opportunities. Assessed effort and cost benefit to outsource grant writing to 3rd parties, identifying.
• Supported development and communication of corporate strategy including mission, values, and product vision. Led structured qualitative and quantitative customer discovery and segmentation research leading to.
• Developed initial service delivery workflow and supporting tools, resulting in increased speed of service delivery and improved record-keeping.

Calgary, Canada Area

• Developed and delivered corporate-wide risk management training and conducted risk assessment workshops with departments. Training and communication increased corporate awareness of risk and associated processes and.
• Facilitated risk assessment of SCADA control system network security with cross-functional subject matter experts to identify and rank risks associated with technical vulnerabilities. Improved visibility to senior.

Calgary, Canada Area

• Worked closely with client and consulting teams to analyze Canadian operational management system, prioritize risk areas, and jointly develop action plans. Developed new client processes to monitor and maintain.
• Defined design requirements of new enterprise database to manage legal requirements and associated control processes. Facilitated collection of enterprise data for this database through the use of automated tools.

Calgary, Canada Area

• Collaborated with internal experts to identify business improvement opportunities and screen emerging waste treatment technologies. Negotiated and completed successful technology validation test and developed business.
• Developed and drafted enterprise Intellectual Property (IP) policy. Conducted enterprise IP audit and introduced processes including centralized patent tracking, stage-gate innovation process, and IP review committee.

• Worked closely with 5-person team on federal government strategic restructuring initiative. Personally consolidated team information and delivered a financial model with scenario and sensitivity analysis quantifying.
• Stream lead accountable for analysis and deliverables proposing new technology standards and roadmap for Enterprise Content Management (ECM). Managed a 6 person client working team; 2 person direct team and coordinated.

• Evaluated operational systems options for a senior director within a politically-charged environment by providing objective, 3rd-party business and systems analysis, resulting in improved consensus and potential.
• Facilitated executive approval for a new technology initiative by calculating system benefits, modelling costs, and optimizing system configuration resulting in client savings of $1.9m.

• Established and managed 1 full-time employee by securing funding to create a small start-up company; established relationships with multiple vendors and suppliers to enable production of prototype ski device for.
• Designed, produced, and tested 3 improving iterations of sitski for commercialization. Ensured development met user and technical requirements while minimizing production costs by communicating closely with user groups.
• Conducted multiple interviews and appeared in local TV and national news articles. Sourced potential collaborations with organizations in Alberta, BC, and Ontario.

B.Sc.Eng, Engineering Physics

Master Of Environmental Design, Industrial Design

Focused on entrepreneurship and new product / service design

Mastery Based Learning For Software Engineering