Jean J.M. Louis Email & Phone Number

• Responsible for daily Server maintenance of multiple Companies, providing detailed reports of errors and resolutions.
• Responsible for maintaining Backup, Disaster Recovery and Business Continuity applications for multiple companies.
• Manage Cyber Security, Network Intrusion detection/protection and Encryption software.
• Manage Mobile device Management software.
• Provide in-depth 1st & 2nd Tier Technical Support successfully accomplishing first call resolutions.
• Ensure highest customer service enabling growth and retaining client companies.

Network+, Security+Certifications: A+, Microsoft CP

• Assistant Manager of high volume stores in the company.
• Assist Store Manager in generating and maintains positive store sales trends.
• Responsible for managing and assuring product availability to customers.
• Accountable for store’s non-perishable departments and achieving company working capital goals.
• Responsible for providing the utmost customer service to customers

Bachelors Of Science, Computer Science

Computer Information Systems

High School Diploma, Mathematics And Science

Activities and Societies: Class President, Student Government. Music

Master Of Divinity - Mdiv, Theology/Theological Studies, Graduate